Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Avaliações (6 628)

Avaliação geral
4,8
Pontuação por nível de classificação
  • 88% das classificações são de 5 estrelas
  • 8% das classificações são de 4 estrelas
  • 2% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
23 de dezembro de 2024

That's what I am looking for! I had a problem about integration, Customer service solved it immediately. Thanks for everything

Beauty Care Bag
Estados Unidos
5 meses usando a aplicação
Questão respondida por Smile.io 4 de janeiro de 2025

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Smile Team ✨

Editado a 28 de novembro de 2024

We just finished setting up and launching a Smile rewards program! The Smile team has been super helpful and quick to respond with any questions we have had. The program was very straight forward and there are so many resources that Smile offers to help you along the way. Happy to report that it's been a huge success with our clients!

Basis Clinic
Canadá
7 meses usando a aplicação
Questão respondida por Smile.io 16 de novembro de 2024

Thank you for taking the time to leave us a 5-star review! 🤩

18 de novembro de 2024

Lynn provided absolutely stellar customer service! She went above and beyond to address my issue with care and efficiency. Lynn didn’t just solve the problem—she took the time to analyze it thoroughly, clearly explained what should have been done, and then fixed it without requiring any back-and-forth or extra explanations.

Her professionalism and dedication turned a potentially frustrating experience into a smooth and stress-free resolution. This is what I call GREAT customer service! Thank you, Lynn, for your outstanding support.

Oyin Handmade
Estados Unidos
6 meses usando a aplicação
Questão respondida por Smile.io 20 de novembro de 2024

Thanks for leaving a review! We agree that Lynn (!!!) is indeed excellent 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

12 de dezembro de 2024

So far so good, we are new to SMILE but are looking forward to what it can deliver for us. Shelby in Live Chat at Smile has provided all the information and tools needed to get us off the ground. Thank you.

EMBOS
Reino Unido
Aproximadamente 1 mês usando a aplicação
Questão respondida por Smile.io 14 de dezembro de 2024

Thank you for taking the time to leave us a 5-star review! 🤩

Editado a 31 de janeiro de 2025

A winner for customer service alone!

The functionality is all there, whats not to like!

Psychi
Reino Unido
Mais de 4 anos usando a aplicação
Questão respondida por Smile.io 30 de janeiro de 2025

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

5 de dezembro de 2024

quick, friendly response and helpful and relevant content to guide me through troubleshooting. Thank you, Lisa!

Poplinen
Estados Unidos
Quase 2 anos usando a aplicação
Questão respondida por Smile.io 7 de dezembro de 2024

We smiled reading this review! Thank you so much :)))

11 de janeiro de 2025

Very helpful customer service when i had a billing enquiry

Silverback Gymwear
Reino Unido
Quase 3 anos usando a aplicação
Questão respondida por Smile.io 13 de janeiro de 2025

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

20 de fevereiro de 2025

App (also in the free version) is great! You get more or less really great value for nno money at all - hard to find in other apps on the store. Also support team is more than helpfull and has a great feeling for customers and their special needs (especially for small businesses)!
I can totaly recoomend the app the the support team! Love it!

Ginmacher - Münchner Dry Gin
Alemanha
3 dias usando a aplicação
Questão respondida por Smile.io 22 de fevereiro de 2025

We smiled reading this review! Thank you so much :)))

27 de novembro de 2024

Lynn and the Smile.io's support team has exceeded our expectations during our loyalty program migration. They were responsive, knowledgeable, and provided clear solutions to our questions and challenges. We especially appreciate their patience and willingness to go the extra mile to ensure a successful data transfer by reinstalling the app; in which resolved the concern.

These options all provide positive feedback while highlighting the value of the support received. You can choose the option that best reflects your specific experience and desired level of detail. Blessings!

Herbs of the Earth
Filipinas
Aproximadamente 1 mês usando a aplicação
Questão respondida por Smile.io 28 de novembro de 2024

We are so glad to hear your experience has been smooth - that's what we aim for! We also think Lynn is pretty great :)))

22 de novembro de 2024

We've been using Smile for years and has worked flawlessly for our customers. Definitely recommend.

Liber & Co.
Estados Unidos
Mais de 3 anos usando a aplicação
Questão respondida por Smile.io 24 de novembro de 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨