Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Avaliações (6 551)

Avaliação geral
4,8
Pontuação por nível de classificação
  • 88% das classificações são de 5 estrelas
  • 8% das classificações são de 4 estrelas
  • 2% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
31 de março de 2021

I have now been with Smile for 2 years and it has been amazing! Worth every penny. We have have consistently grown our membership and it has proven to be the best retention tool we have ever used. The customer service has been super helpful and friendly. A must have for anyone serious about customer service and retention.

DanceWear Corner
Estados Unidos
Over 4 years usando a aplicação
Questão respondida por Smile.io 1 de abril de 2021

Thanks so much for the glowing review! 🌟 We're always excited to help you reach your goals!

21 de fevereiro de 2023

The app is easy to use and integrates well with Shopify and Reviews.io. Whenever questions arise, the support team is quick to provide helpful thorough answers. Brandon with the Smile.io support team is great!

Play It Koi
Estados Unidos
Over 4 years usando a aplicação
Questão respondida por Smile.io 21 de fevereiro de 2023

We're so glad Brandon was able to help you out today. We think he's pretty great too! Thanks for taking the time to leave a review. We really appreciate it!

28 de dezembro de 2016

The setup was super easy! Looking forward to seeing if my customers love it as much as I do!

Fly In The Fibre
Canadá
Over 4 years usando a aplicação
29 de março de 2023

Love Smile! Such an awesome app that rewards my customers without me having to do a thing. Great for customer retention! Had an issue recently with my launcher not showing points and continuously needing my customers to log in. I got in touch with the Smile team and the issue was fixed within minutes. Even got a compliment on my products which was nice!

Would highly recommend this app to anyone looking for a rewards system for their website!

Holly & Co
Austrália
Over 4 years usando a aplicação
Questão respondida por Smile.io 29 de março de 2023

Thank you so much for taking the time to leave this review & for all your kind words! We appreciate it so much & we look forward to continuing to impress 🤩 It was a pleasure chatting with you today (still laughing at your amazing tees, by the way 👕🐕🖕🤣) 💛💖💛

Lisa - Smile Team✨

21 de novembro de 2018

I keep having issues with this app. I loved it to begin with. I wanted to be able to award my customers for being loyal and making multiple purchases and to replace my punch card system. It doesn't always give them their points, and when it notifies them that they have a reward, it never works right when they click to use them. Seems to have some bugs and I hope they get it fixed soon.

The Pricklee Pear Boutique
Estados Unidos
Over 4 years usando a aplicação
7 de fevereiro de 2017

Very good service that my loyal customers have taken advantage of. I am soooo grateful for this program. I want to open a storefront someday soon and this app gives me some practice creating brand and company loyalty with my online customers. I have the free version and it's pretty customizable for what I need at this time. I'm happy with the product.

Ivys Tea Co
Estados Unidos
Over 4 years usando a aplicação
6 de abril de 2017

Easy to use and clear instruction!

Honey Pawpet
Singapura
Over 4 years usando a aplicação
15 de novembro de 2023

Nicole and Joana were quick, helpful and straight to the point on the solution I needed. Being in Customer Service myself, I can't give them enough stars for their great assistance! Thanks Nicole, Joana and Smile Team!

She Reads Truth
Estados Unidos
Over 4 years usando a aplicação
Questão respondida por Smile.io 16 de novembro de 2023

Thanks for taking the time to leave us a stellar review and the kind words about Nicole and Joana! They really are stars and we're so glad they were able to help you so much 🫶

Yours in Loyalty,

✨ The Smile Support Team ✨

26 de novembro de 2023

Excellent app with very kind and efficient customer support, we will keep working with this app for a long time Thank you!

Page One
Chile
About 4 years usando a aplicação
Questão respondida por Smile.io 2 de dezembro de 2023

Thank you so much for your kind words they really made our day.

Best regards

The Smile team

Editado a 20 de outubro de 2017

nice app very quick and easy to use i would recommend
integrated nicely with my new website
xanacitytoronto.com

Xanacitytoronto
Canadá
Over 4 years usando a aplicação