Smind Section: Theme Sections
Täyttää Shopifyn korkeimmat laatustandardit nopeuden, helppokäyttöisyyden ja kauppiasarvon osalta
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This worked well for me. Easy to install, customer service was always very helpful, and good options. Only downside is when an update on your theme is available you will have to recreate each section.
Hi The Barkery LLC,
Thank you so much for your kind 5-star review! We're truly glad to hear that Smind has worked well for you and that our support team was helpful throughout your journey.
We noticed your note regarding having to recreate sections when updating your theme. We’d love to let you know that you don’t need to recreate sections manually.
After updating your theme, you can use our “Transfer Data” tool to migrate your content from the old theme version to the new one. Once the transfer is complete, you just need to reposition the sections where you'd like them to appear—simple and quick!
This is guide for your reference https://docs.smind.io/guides/moving-sections
We hope this feature makes your experience even smoother and look forward to continuing to support you in the future.
Thanks again for using Smind!
Warm regards,
Smind Team
Stellar customer service and support! Had some trouble with sections not transferring over to my updated store theme and they were quick to resolve it.
The Team at Smind have turned around a not so great experience to one that is very caring and have gone out of their way to explain step by step instructions on where to edit aspects of data and or script in the theme or how to modify or delete it. I am pleased and feel they truly care for their users.
Un immense merci à SMIND SECTION pour leur service impeccable ! Ultra réactifs, toujours à l’écoute et avec des solutions sur-mesure à chaque étape. Le site a été personnalisé exactement comme je le voulais, et le tout avec une rapidité bluffante. Une équipe au top, fiable, créative et super pro. Je recommande à 1000 % ! ✨
This app has exceeded my expectations in every way. The design is intuitive, and the support team is responsive and helpful.
You are not here the weekend ? What happened if your application crash our stores by saturday or sunday ? seriously ?
No service 24h either
They said they have a free plan but nothing free from what Isee ?
Hi ,
Thank you for your feedback and we’re truly sorry for the inconvenience you experienced.
You're absolutely right to expect reliable support — even on weekends. While our current support hours are weekdays only, we understand the importance of fast response time, especially when it comes to your store's stability.
We want to reassure you that Smind is built with performance and safety in mind. Our app does not interfere with your live store's code unless explicitly published by you, and we've put in place extensive testing to prevent crashes.
That said, we hear you. Your feedback is important, and we’re already working on expanding our support coverage during weekends to better serve merchants like you.
We would love to reconnect and assist you further. Please feel free to reach us at our live chat in-app, and we’re happy to jump on a call if needed.
Thank you again for trying Smind — and we hope to earn back your trust.
— The Smind Team
There was a technical problem that made me very nervous. I was almost ready to give up on the app even though I really like it as a feature. It gives a lot of design freedom, and you don't have to buy expensive themes. An online store can be built with the necessary features for it. When I discovered the technical problem, support was very quick to fix it. Here I want to express my thanks to Benjamin for his patience. Helped me with solving the problem, even customized some functions that I needed. If I ever have a problem I will look for him specifically. I had left one star, but after this service, I can't help but put as many stars as possible. The Smind app has solved a lot of my problems, from not paying $300+ for a theme, to being able to change the design for each season, which is desirable for a fashion brand.
The Smind Sections are a cost-effective addition to any theme.
I setup my page with a Smind Theme and 4 different headers/footers, all works really well. Helen from the support team helps me a lot on every time. Many thanks.
Great app, wonderful customer support!
Excellent after service and support. Beautiful Sections