Smind Sections: Theme Sections
Cumpre os mais elevados padrões de qualidade da Shopify para velocidade, facilidade de utilização e valor para o comerciante
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super pratique
This app is awesome. It is fully free great support. Custom sections and everything.
I've got billed by the app while I cancelled the subscription in the trial period. Now it seems like the application is still charged and the team of Smind Sections doesn't want to refund me for the difference of the days that have been unused.
Reason for cancelling the app: The app doesn't have premium looking sections what can help my store more converting.
Hi,
After reviewing your feedback, I carefully examined the information you provided. While I had hoped your details were accurate so we could assist you, it’s unfortunate that you have fabricated everything solely to obtain a refund. Below are the points that confirm your statements are false:
You claimed, "I cancelled the subscription in the trial period." This statement is completely fabricated. We offer a free 7-day trial period, which you fully utilized. Here is your subscription history: https://prnt.sc/cGtF6uR_kHxs
When communicating with us via live chat, you mentioned that you intended to close your store, open another store, and then re-subscribe to our app, which contradicts your claim above (chat history link: https://prnt.sc/4Qlhrk0raisZ
In cases where customers experience genuine misunderstandings or errors from our app, we always consider legitimate refunds. However, claiming you plan to close your store is not a reasonable basis for a refund. Additionally, the false statements made solely to obtain a refund demonstrate a lack of honesty.
Finally, a message to any customers reading this story, please be assured that our app is entirely free to use during the trial period. We remain committed to supporting honest customers who encounter any issues with our app.
Thank you for your time.
Excellent service
Only free section page builder that has footer inserts. Great app, quick customer support.
Awesome App
Super e veloci nell'assistenza. TOP
Still learning to use the app. The support is amazing. Leave them a question and they jump onto it in no time.