SMS Alert

Name: SMS Alert
Brand: www.smsalert.co.in
Rating: 3.3 (12 reviews)

Bezplatná instalace. Mohou být účtovány další poplatky.

Hodnocení (3,3)

Recenze

Vývojář

www.smsalert.co.in

Důležité informace

Vytvořeno pro vaši firmu

Použití přímo v prostředí administrátora Shopify
Funguje s nejnovějšími motivy

O této aplikaci

Uvedena

15. duben 2020

Jazyky

angličtina

Tato aplikace není přeložena do jazyka čeština

Kategorie

SMS marketing , Opuštěný košík

Funguje s:

Shopify Flow, Pokladna, www.smsalert.co.in

Notify customers about their order status, verify orders with OTP, recover abandoned cart, and more.

Now send SMS alerts to more than 200 countries. Notify your customers about Account creation, Order placed, Order fulfilled, Order cancelled, Order refund and many more. * Recover abandoned cart with reminder SMS to customers, create multiple sms templates for abandoned cart. * Send Bulk SMS to Customers - multiple filter options available. * Send SMS from Customer and order detail pages. * Integrates with Shopify Flow

Login with OTP
OTP for Cart
Abandoned Cart Reminder and Recovery
Notification for Order Status updates
Low Stock Notification to Admin

Cena

Bezplatná instalace

SMS credits needs to be purchased

Bezplatná instalace

SMS credits needs to be purchased

Všechny poplatky jsou fakturovány v měně USD. Zobrazit všechny cenové možnosti

Počet recenzí: 12

Celkové hodnocení

3,3

Počty podle úrovně hodnocení

83 % hodnocení s 5 hvězdami
10
0 % hodnocení s 4 hvězdami
0 % hodnocení s 3 hvězdami
0 % hodnocení s 2 hvězdami
17 % hodnocení s 1 hvězdami
2

2. květen 2024

We've been using this service for the past two years, and initially, everything seemed smooth. However, recent experiences have significantly lowered our trust and satisfaction. The service appears to have engaged in unethical practices aimed at draining our account credits more rapidly than expected.

First, there's the issue with the repeated unauthorized activation of abandoned cart alerts from our Shopify integration. Despite multiple attempts to disable this feature, it continually gets reactivated without our consent. Secondly, the company has started sending admin SMS notifications for order-related alerts, which we never approved. This not only breaches our trust but also accelerates our credit usage unjustly.

The most egregious practice involves sending duplicate text messages to our customers, causing unnecessary charges and faster depletion of our credits, presumably to boost the company’s profits. This deceitful strategy has compelled us to reconsider our association with this service.

We are in the process of lodging a formal complaint with regulatory bodies and plan to discontinue our use of this service as soon as our current balance runs out. We advise potential users to be wary of these malpractices and consider other more reliable and ethical options in the market.

PositiveGems

Indie

Doba používání aplikace: Téměř 2 roky

Vývojář www.smsalert.co.in odpověděl 3. květen 2024

We are sorry to hear you are facing issue with our app.

As i can check you have raised similar ticket to our support yesterday, our team has asked you more details on it, which is still awaited from your end.

Our team has also shared direct contact number where you can reach us directly for assistance and troubleshooting help.

Please respond to it, or contact us directly, so that our team can check and help you better.