SMS Alert

Name: SMS Alert
Brand: www.smsalert.co.in
Rating: 3.3 (12 reviews)

Installazione gratuita. Possono essere applicati costi aggiuntivi.

Valutazione (3,3)

Recensioni

Sviluppatore

www.smsalert.co.in

Elementi chiave

Ideale per il tuo negozio

Si usa dal pannello di controllo Shopify
Funziona con i temi più recenti

Informazioni sull’app

Lanciata

15 aprile 2020

Lingue

Inglese

Questa app non è disponibile in Italiano

Categorie

Marketing tramite SMS , Carrello abbandonato

Funziona con

Shopify Flow, Check-out, www.smsalert.co.in

Notify customers about their order status, verify orders with OTP, recover abandoned cart, and more.

Now send SMS alerts to more than 200 countries. Notify your customers about Account creation, Order placed, Order fulfilled, Order cancelled, Order refund and many more. * Recover abandoned cart with reminder SMS to customers, create multiple sms templates for abandoned cart. * Send Bulk SMS to Customers - multiple filter options available. * Send SMS from Customer and order detail pages. * Integrates with Shopify Flow

Login with OTP
OTP for Cart
Abandoned Cart Reminder and Recovery
Notification for Order Status updates
Low Stock Notification to Admin

Prezzi

Installazione gratuita

SMS credits needs to be purchased

Installazione gratuita

SMS credits needs to be purchased

Tutte le spese sono fatturate in USD. Vedi tutte le opzioni di prezzo

12 recensioni

Valutazione complessiva

3,3

Numero di recensioni per livello

Il 83% delle recensioni ha 5 stelle
10
Il 0% delle recensioni ha 4 stelle
Il 0% delle recensioni ha 3 stelle
Il 0% delle recensioni ha 2 stelle
Il 17% delle recensioni ha 1 stelle
2

2 maggio 2024

We've been using this service for the past two years, and initially, everything seemed smooth. However, recent experiences have significantly lowered our trust and satisfaction. The service appears to have engaged in unethical practices aimed at draining our account credits more rapidly than expected.

First, there's the issue with the repeated unauthorized activation of abandoned cart alerts from our Shopify integration. Despite multiple attempts to disable this feature, it continually gets reactivated without our consent. Secondly, the company has started sending admin SMS notifications for order-related alerts, which we never approved. This not only breaches our trust but also accelerates our credit usage unjustly.

The most egregious practice involves sending duplicate text messages to our customers, causing unnecessary charges and faster depletion of our credits, presumably to boost the company’s profits. This deceitful strategy has compelled us to reconsider our association with this service.

We are in the process of lodging a formal complaint with regulatory bodies and plan to discontinue our use of this service as soon as our current balance runs out. We advise potential users to be wary of these malpractices and consider other more reliable and ethical options in the market.

PositiveGems

India

Quasi 2 anni di utilizzo dell’app

www.smsalert.co.in ha risposto 3 maggio 2024

We are sorry to hear you are facing issue with our app.

As i can check you have raised similar ticket to our support yesterday, our team has asked you more details on it, which is still awaited from your end.

Our team has also shared direct contact number where you can reach us directly for assistance and troubleshooting help.

Please respond to it, or contact us directly, so that our team can check and help you better.