SMSGo: Abandoned Cart Recovery
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Características
-
Se usa directamente en el panel de control de Shopify
Acerca de esta aplicación
Fecha de lanzamiento
7 de abril de 2020
Idiomas
Inglés
Esta aplicación no está traducida al Español
Categorías
Carrito abandonado , Marketing vía SMSFunciona con
Pago, SMS Marketing, Order Notifications, Abandoned Cart, Cart Recovery, Reconvert, AftershipSMSGo es una aplicación todo en uno para Marketing por SMS, Notificaciones de pedidos, Recuperación de carritos y SMS Bump.
Recupera carritos abandonados enviando alertas por SMS en intervalos programados. Agrega códigos de descuento y ofertas, y recupera ventas perdidas. ¡Reconvierte carritos con nuestro Protector de Abandono! Crea potentes flujos de Upsell post-compra con secuencias de SMS automatizadas. Reorienta a los clientes existentes utilizando códigos de cupón y de recuperación de clientes. Ten comunicación 1:1 por SMS con los clientes. Cierra ventas y recoge comentarios.
- Envía SMS automáticos de recuperación de carrito a los clientes que han abandonado el checkout
- Configura múltiples notificaciones de SMS del protector de abandono con descuentos automáticos
- Crea potentes flujos de Marketing por SMS con segmentación de clientes objetivo
- Configura URLs cortas para el carrito abandonado con tu propio dominio
- Utiliza un ID de remitente de SMS personalizado para las notificaciones de checkout abandonado.
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Precios
Básico
Instalación gratuita
Sin cargo recurrente. Paga por uso. Costo solo por uso de SMS.
- Secuencias Automatizadas de SMS de Recuperación de Carrito Abandonado
- Flujos de Marketing por SMS
- Notificaciones de Pedidos y SMS Upsell
- ID de Remitente de Marca y URL Corta
Premium
$19 al mes
Paga unos centavos por SMS enviado y recibido
- Todo en Básico
- Tu Propio Número Privado
- SMS Bidireccional para Chatear con Clientes
- Integración con Aftership para Actualizar Automáticamente el Seguimiento de Pedidos
Básico
Instalación gratuita
Sin cargo recurrente. Paga por uso. Costo solo por uso de SMS.
- Secuencias Automatizadas de SMS de Recuperación de Carrito Abandonado
- Flujos de Marketing por SMS
- Notificaciones de Pedidos y SMS Upsell
- ID de Remitente de Marca y URL Corta
Premium
$19 al mes
Paga unos centavos por SMS enviado y recibido
- Todo en Básico
- Tu Propio Número Privado
- SMS Bidireccional para Chatear con Clientes
- Integración con Aftership para Actualizar Automáticamente el Seguimiento de Pedidos
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Todos los cargos se facturan en USD. Los cargos recurrentes y por uso se facturan cada 30 días. Ver todas las opciones de precios
40 reseñas
SMSGo helped me simplify what was something complex and full of uncertainties to a simple automated process. I love the app, customer support is also very helpful.
Support team does not answer
Dear Merchant,
Thank you for sharing your feedback and we are sorry for the inconvenience that you had to face.
We apologize for the delay in responding to your email, however, we did send out an email to you confirming that we have approved your SMS flows. Could you please check if perhaps the email landed in your spam/junk folder?
I have also sent you another email. Is there anything else that you need help with? Please let me know and I will help you out personally.
Stay Safe,
Arpit
Team Zegsu
I loved the idea of this app but customer service lacks a lot. If you rely only on this app to recover carts and want to do different testing you will see yourself missing a lot of customers because your created text messages might take many days to be reviewed due to their delay in being responsive. Besides that they have no chat in their app and only email for contact. You might find yourself also waiting many days for an answer to your queries. Since the beginning of the week they still haven`t reviewed one of my text messages so I actually had to download another app with the same function but fast response although I like the functionality of this one more.
Overall the app is great in functionality but it is definitely not monitored by anyone most of the time. Now i am giving a 3 stars as a big stretch purely for the app idea and unfortunately I have already topped up money in this. If they hired VAs to keep up this app it would easily be my favourite.
Dear Merchant,
Thank you for taking the time to share your feedback with us. We genuinely appreciate your insights and understand the importance of prompt customer service, especially for a tool that plays a crucial role in cart recovery.
We'd like to address the concerns you've raised. Firstly, we apologize for the delay in reviewing your emails. We understand how crucial timely responses are for our merchants, and we're continuously working to improve our response times.
Regarding the custom sender ID registration, we have sent multiple emails to you asking for the necessary details. Unfortunately, we haven't received a response from your end. We're more than happy to assist you with this, so please get back to us at your earliest convenience.
We're also taking note of your feedback about the lack of a chat feature in our app. We're always looking for ways to enhance our user experience, and this is valuable input.
Once again, thank you for your feedback. We're committed to providing the best service possible, and your insights help us move in the right direction. Please don't hesitate to reach out if you have any more concerns or if there's anything else we can assist you with.
Warm regards,
Arpit
Team Zegsu
Great support, amazing functions! Don't sleep on this app!
Im happy with the app!! :) Improve my conversion rate, templates are easy to do/change, customers like the experience, i recommend this app!! Thanks :)
Acerca de esta aplicación
Fecha de lanzamiento
7 de abril de 2020
Idiomas
Inglés
Esta aplicación no está traducida al Español
Categorías
Carrito abandonado , Marketing vía SMSFunciona con
Pago, SMS Marketing, Order Notifications, Abandoned Cart, Cart Recovery, Reconvert, AftershipCreada por Zegsu Software Solutions LLP
Acerca de Zegsu Software Solutions LLP
Calificación promedio: 4,5
4 años de experiencia en la creación de apps para la tienda de aplicaciones de Shopify
Serenity Layout, Sarjapur Main Road, Bangalore, KA, 560035, IN
Soporte técnico
Enviar un mensaje+91 8297720004
contact@zegsu.com