SMSGo: Abandoned Cart Recovery

I loved the idea of this app but customer service lacks a lot. If you rely only on this app to recover carts and want to do different testing you will see yourself missing a lot of customers because your created text messages might take many days to be reviewed due to their delay in being responsive. Besides that they have no chat in their app and only email for contact. You might find yourself also waiting many days for an answer to your queries. Since the beginning of the week they still haven`t reviewed one of my text messages so I actually had to download another app with the same function but fast response although I like the functionality of this one more.

Overall the app is great in functionality but it is definitely not monitored by anyone most of the time. Now i am giving a 3 stars as a big stretch purely for the app idea and unfortunately I have already topped up money in this. If they hired VAs to keep up this app it would easily be my favourite.

This is by far the easiest to use and most effective recovery tool.
I am using it in all my stores, you can add as many flows as you want to keep your hot abandonment prospect close to buying, the ROI is amazing at 4 digits and the support is great, honestly, I am slower than them :) they are waiting for my feedback most of the time after I opened a ticket. They are always on top of the issues.
I truly recommend this app, easy to use, affordable, efficient and good support!

SMSGo helped me simplify what was something complex and full of uncertainties to a simple automated process. I love the app, customer support is also very helpful.

Great app for abandoned checkout recovery. Useful for increasing your conversion percentage and bolting on more revenue with little to no extra work on your part.

Really good app for SMS marketing and cart recovery. I think it's time for them to expand by adding advanced workflows (i.e. Shopify Workflows, Klayvio Flows, Omnisend Automations, etc...) and incorporating a full suite of SMS marketing functions. Overall, would definitely recommend it.