Recensioni (14)

Valutazione complessiva
3,5
Numero di recensioni per livello
  • Il 79% delle recensioni ha 5 stelle
  • Il 0% delle recensioni ha 4 stelle
  • Il 0% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 21% delle recensioni ha 1 stelle
20 dicembre 2022

Great app, and really incredible team who are so responsive to troubleshooting any issues and made the onboarding absolutely seamless!

Kip&Co
Australia
2 mesi di utilizzo dell’app
23 giugno 2020

This app helps me recover between over 30% of abandoned carts. I use the winback feature to set reminders before the buying cycle when I believe my customers would be running low of the product. SMS works like a charm.

Alfie's Food Co.
Australia
Circa un mese di utilizzo dell’app
Sinch ha risposto 23 giugno 2020

That's great to hear, Alfie's! We think the winback feature is a great option for all stores to come back for more, and a 30% abandoned cart recovery is a brilliant result.
I look forward to trying the nut butters!
- MessageMedia

12 novembre 2019

I've found this app really useful in both collecting mobile numbers and opt-ins for future SMS campaigns, but also to send abandoned cart reminders to my customers who didn't get to the checkout process and those who didn't compete the checkout process.

Furgo Australia
Australia
Circa un mese di utilizzo dell’app
Sinch ha risposto 18 novembre 2019

Thanks for the review Furgo. You have a great looking shop and we hope to see the reminders keeping your sales strong.
The MessageMedia team

3 agosto 2020

Cart abandonment SMS works well. Good customer support, very helpful. Cheaper than other SMS apps I've seen.

Solomon Kosher Butcher
Australia
9 minuti di utilizzo dell’app
Sinch ha risposto 3 agosto 2020

Thanks for the review, Solomon Kosher Butcher!
We've been working hard on improving the app, and we're thrilled to hear that cart abandonment is working well for you.
- MessageMedia

17 maggio 2022

The app was amazing used it for a month but now $20 is stuck on my account and I can't use it. every time I try to send it says "cannot send try again later". I messaged customer service and their asking for a customer ID I can't find.

BriiBoutique.llc
Stati Uniti
8 mesi di utilizzo dell’app
7 ottobre 2021

Love this app! Has helped me close more sales. Great customer service that helped me get set-up. Cheaper than other SMS apps out there.

crispycrunch snacks
Stati Uniti
3 minuti di utilizzo dell’app
Data modifica: 16 aprile 2021

Downloaded this app to increase my brand awareness and generate lost sales, was very surprised how easy it was to get started and set up. Primarily use it for win back and abandoned cart which has been very successful to date. I recommend all to use this app as part of their business.

Disti
Australia
Circa un mese di utilizzo dell’app
10 marzo 2021

Awesome customer service, but an even better product. Was super easy to setup and the results were fantastic :) I saw a 3x cart abandonment improvement!

Bella Sangría
Australia
10 minuti di utilizzo dell’app
Data modifica: 14 febbraio 2020

Missing money I buy $ 15 credit that never appeared on my account moreover NO SUPPORT ANY HELP the support indicated on the application redirects me to shopify support .... run away from this app

bon-biz
Francia
9 giorni di utilizzo dell’app
Sinch ha risposto 18 febbraio 2020

Hi Sami – We’re sorry to hear that you have had issues with our app. We will be reaching out to you directly. MessageMedia

17 novembre 2019

doesn't support the latest version of Safari on macOS, therefore the app is fairly useless as I am required to switch between browsers

Gladiator Fitness
Australia
3 giorni di utilizzo dell’app
Sinch ha risposto 18 novembre 2019

Hi Gladiator Fitness, We’re sorry to hear that. We’re having trouble replicating this issue as the latest version of Safari is a supported browser (on both Windows and Mac). We’ve tried to call as we’d love to learn more and see what we can do to resolve this for you as a priority. Hope to speak soon.
Kind regards, the MessageMedia team.

12 novembre 2019

Found it straight forward to get going and have since bumped up by sales conversion rate quite substantially just by setting up the abandoned card reminders.

House of Heels
Australia
3 minuti di utilizzo dell’app
Sinch ha risposto 18 novembre 2019

Thanks for the feedback House of Heels. We hope that SMS Marketing Automation keeps your sales up!
The MessageMedia team