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Great app, and really incredible team who are so responsive to troubleshooting any issues and made the onboarding absolutely seamless!
doesn't support the latest version of Safari on macOS, therefore the app is fairly useless as I am required to switch between browsers
Hi Gladiator Fitness, We’re sorry to hear that. We’re having trouble replicating this issue as the latest version of Safari is a supported browser (on both Windows and Mac). We’ve tried to call as we’d love to learn more and see what we can do to resolve this for you as a priority. Hope to speak soon.
Kind regards, the MessageMedia team.
This app helps me recover between over 30% of abandoned carts. I use the winback feature to set reminders before the buying cycle when I believe my customers would be running low of the product. SMS works like a charm.
That's great to hear, Alfie's! We think the winback feature is a great option for all stores to come back for more, and a 30% abandoned cart recovery is a brilliant result.
I look forward to trying the nut butters!
- MessageMedia
The app was amazing used it for a month but now $20 is stuck on my account and I can't use it. every time I try to send it says "cannot send try again later". I messaged customer service and their asking for a customer ID I can't find.
This app does not work. Have tried on several occasions to top up credit, just does nothing. Tried to remove an existing SMS campaign, cannot do it. Very bad design, no support. Stay away from this app.
Missing money I buy $ 15 credit that never appeared on my account moreover NO SUPPORT ANY HELP the support indicated on the application redirects me to shopify support .... run away from this app
Hi Sami – We’re sorry to hear that you have had issues with our app. We will be reaching out to you directly. MessageMedia
Amazing app amd good customer support, very helpful. Cheaper than other SMS apps I have seen. I reccomend all to
Cart abandonment SMS works well. Good customer support, very helpful. Cheaper than other SMS apps I've seen.
Thanks for the review, Solomon Kosher Butcher!
We've been working hard on improving the app, and we're thrilled to hear that cart abandonment is working well for you.
- MessageMedia