Snapchat Ads , 1.283 recensioni

Valutazione complessiva
4,7
Numero di recensioni per livello
  • Il 76% delle recensioni ha 5 stelle
  • Il 15% delle recensioni ha 4 stelle
  • Il 4% delle recensioni ha 3 stelle
  • Il 1% delle recensioni ha 2 stelle
  • Il 4% delle recensioni ha 1 stelle
5 febbraio 2023

Apparently, you don't read any of my emails and you just assume things and reply, I won't read any articles as I know before opening the link that I did what was in the article.
Also, the app was working before fine so it's not about installation. I provided you with a screenshot and It's clearly a problem with your app as there are many users facing the same problem, check the link below
https://community.shopify.com/c/shopify-apps/snapchat-ads-not-working/td-p/1765242
Anyways, I deleted the app and deleted Snapchat accounts and I stopped running ads on the platform, I think your customer service is slow and you just keep sending links and articles to the user in hope that will fix the problem that you don't know how to solve.
Thank you for frustrating me and wasting my time!

Yada
Regno Unito
14 giorni di utilizzo dell’app
13 giugno 2023

I won't be using snapchat ads again! I did as the promotion required spent $25 on a campaign that I created via shopify and i was supposed to get a $100 ad credit. after my initial campaign ended i waited a week because that's how long it said it would take for the credit to be applied but it never came after I contacted snapchat ad support they tried to weasel out of the promotion by saying I didn't follow the requirements which I know i did and refuse to honor the promotion. so be it your refusal to honor $100 credit cost you potential hundreds more in future ad spend I'll use my marketing budget on the other sales channels!

GEFNET I.T. Services
Stati Uniti
Circa un mese di utilizzo dell’app
12 aprile 2023

Never tell me why it violates the advertising policy
Always says I violate their policy ,but never tell me the details , what kind of ad I can show , I made the ads picture totally the same with the sample but they still says I cant use my ads

Blackrice
Cina
3 mesi di utilizzo dell’app
8 giugno 2023

I have submitted a request regarding a problem in my business manager and no answer to this day. I paid and had no return on investment because i could not run my ads any longer. It is very disappointing because i worked very hard to get my ads running and my business is now on pause and impossible to know why..

Hamalhi
Svizzera
29 giorni di utilizzo dell’app
24 aprile 2023

not working on chrome. I want to run snap ads on my shopify store so i downloaded the app. Tried making an account and it just keeps refreshing when i input my Snap account information. So i went on Snap Ads website and the same issue occured. I cleared chrome cache , cookies, relaunched chrome. Tried from incognito, none of it worked. I went on different browser and it started working/

Gretala
Canada
Circa 17 ore di utilizzo dell’app
29 luglio 2023

The actual UI is alright. However, they spent and took money on a campaign which was turned off and caused me to lose money.

The customer service is useless, they can just send articles, which aren't relevant to your issue.

Interlumi
Regno Unito
3 giorni di utilizzo dell’app
1 giugno 2023

The app wont let me create a business account, so it doesn't even work for me unfortunately. Hope this problem is resolved shortly.

Hecate
Stati Uniti
Circa 2 mesi di utilizzo dell’app
11 aprile 2023

Very hard to use, lots of the ads are rejected with no real reason, and lots of technical issues, meta is much better in managing their ads.

The Skincare District
Emirati Arabi Uniti
5 mesi di utilizzo dell’app
2 giugno 2023

This app dose not work don't waste your time downloading it!........................................

Style Fusion Fashion
Regno Unito
2 minuti di utilizzo dell’app
15 settembre 2023

non serve a nulla per incrementare le vendite

T-SHIRT DIVERTENTI
Italia
Oltre 2 anni di utilizzo dell’app