Snapchat Ads , 1.283 recensioni
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Apparently, you don't read any of my emails and you just assume things and reply, I won't read any articles as I know before opening the link that I did what was in the article.
Also, the app was working before fine so it's not about installation. I provided you with a screenshot and It's clearly a problem with your app as there are many users facing the same problem, check the link below
https://community.shopify.com/c/shopify-apps/snapchat-ads-not-working/td-p/1765242
Anyways, I deleted the app and deleted Snapchat accounts and I stopped running ads on the platform, I think your customer service is slow and you just keep sending links and articles to the user in hope that will fix the problem that you don't know how to solve.
Thank you for frustrating me and wasting my time!
I won't be using snapchat ads again! I did as the promotion required spent $25 on a campaign that I created via shopify and i was supposed to get a $100 ad credit. after my initial campaign ended i waited a week because that's how long it said it would take for the credit to be applied but it never came after I contacted snapchat ad support they tried to weasel out of the promotion by saying I didn't follow the requirements which I know i did and refuse to honor the promotion. so be it your refusal to honor $100 credit cost you potential hundreds more in future ad spend I'll use my marketing budget on the other sales channels!
Never tell me why it violates the advertising policy
Always says I violate their policy ,but never tell me the details , what kind of ad I can show , I made the ads picture totally the same with the sample but they still says I cant use my ads
I have submitted a request regarding a problem in my business manager and no answer to this day. I paid and had no return on investment because i could not run my ads any longer. It is very disappointing because i worked very hard to get my ads running and my business is now on pause and impossible to know why..
not working on chrome. I want to run snap ads on my shopify store so i downloaded the app. Tried making an account and it just keeps refreshing when i input my Snap account information. So i went on Snap Ads website and the same issue occured. I cleared chrome cache , cookies, relaunched chrome. Tried from incognito, none of it worked. I went on different browser and it started working/
The actual UI is alright. However, they spent and took money on a campaign which was turned off and caused me to lose money.
The customer service is useless, they can just send articles, which aren't relevant to your issue.
The app wont let me create a business account, so it doesn't even work for me unfortunately. Hope this problem is resolved shortly.
Very hard to use, lots of the ads are rejected with no real reason, and lots of technical issues, meta is much better in managing their ads.
This app dose not work don't waste your time downloading it!........................................
non serve a nulla per incrementare le vendite