Recensies (3.548)

Algemene beoordeling
4,7
Cijfers per recensieniveau
  • 80% recensies zijn 5 sterren
  • 13% recensies zijn 4 sterren
  • 4% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 2% recensies zijn 1 sterren
15 oktober 2023

Customer support is worst, no reason they reject your ads and you cannot run ads. Waste your time raising complaints and no one replies except bots. Dont waste Your time with this!

PetsLyf
India
4 maanden gebruiken de app
Bewerkt 19 april 2022

I would provide -5 start if its available. Very poor, disappointing customer support . If they don't want to support the platform why have they created this. Just to steal money, waste others time. Even after 2months and multiple support requests they haven't responded properly to our Shop button request. Support person said they can't even follow up /escalate or provide ETA or do anything else on our requests. They haven't approved or denied it. Even the ads are not bringing any conversions just burning the budget. Not recommended at all.

us.meeeshop
Verenigde Staten
4 maanden gebruiken de app
23 september 2023

i dont have experience

DREAM POP
Albanië
3 maanden gebruiken de app
28 augustus 2022

I used it for my website. It says on snapchat ads it made more swipes but on my Shopify website i see less swipes than on snapchat ads

CaseHeaven
Oostenrijk
3 maanden gebruiken de app
12 april 2023

Never tell me why it violates the advertising policy
Always says I violate their policy ,but never tell me the details , what kind of ad I can show , I made the ads picture totally the same with the sample but they still says I cant use my ads

Blackrice
China
3 maanden gebruiken de app
10 januari 2020

CERTIFIED SCAM ALERT/DECEPTIVE MARKETING w/ CRAPCHAT. Use F.B. instead!!! I was conned into accepting a promotion for spend $25 get $100 free credit. They actually charged me almost twice that amount to get the credit then made excuses afterwards, as well as tried to blame me for not knowing their surreptitious rules that were never stated. The ad was basically ineffective the last few days so I cancelled it, or tried to but SHOCKER it wouldn't let me! The "support staff" just talks in circles constantly shuffling you to different people. Really gross way to do business Crapchat, I gave you several chances.

PUL💎KRA' CHAO (lovely chaos)
Verenigde Staten
3 maanden gebruiken de app
31 mei 2021

Very difficult to troubleshoot. My ads got rejected immediately and I have no clue what is wrong or how to fix it. The help chat took one look at my account and closed the chat saying I need to start a help ticket instead of going through the chat to fix/troubleshoot/get any info. Not any better than FB ads.

Trendy Komfort
Verenigde Staten
3 maanden gebruiken de app
29 juli 2023

The actual UI is alright. However, they spent and took money on a campaign which was turned off and caused me to lose money.

The customer service is useless, they can just send articles, which aren't relevant to your issue.

Interlumi
Verenigd Koninkrijk
2 maanden gebruiken de app
7 december 2023

super application

Elementary Shop
Congo-Kinshasa
2 maanden gebruiken de app
28 december 2023

Hard to use

Kaabico
Koeweit
2 maanden gebruiken de app