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Is my first time using this app for a giveaway and I had a concern, I pull up the chat window and in a couple minutes they answered all my questions. Needles to say great app and awesome support system. Well my first experience was good, but now I wanted to contact support for a question about their plans because I can find the answer on their plan page and I have sent 3 emails and one chat window in 3 days and nobody has contacted me yet. Can somebody tell me when and how I can cancel a plan subscription? I cant fine the answers anywhere and they are not replying to any of my messages. Thank You.
I'm new to this app, but I find the customer service to be great. The numerous features it offers should meet the needs of any business, large or small. The results of your campaign are only limited to the exposure of your campaign through the various social medias.
This was an easy to use and easy to customize app for creating give-away contests. I like how it doesn't have to pop up on the webpage, so it doesn't disrupt the buyer's experience - they can use it if they choose or ignore it.
This is a really good app, no complaints. it was a little confusing at first but after a few minutes i got the hang of it. You can even restrict to certain zip codes which for me really helps but i had a long list of zipcodes that couldn't fit so they helped me add all the zip codes.
So far so good. It's easy to navigate and setup a giveaway. The support team is really where it's at. The live chat jumped in and immediately assisted me with an error occurring on MY end. I would purchase this just on the customer support alone.
I used the app for setting up giveaways, referal programs, quizzes and so on. The engagement through social proof (likes, shares, etc.) works. What i really like about the app is the translation. You can translate all labels (every text) to your stores language. The support is great. I am enjoying the app.
Awesome customer support and feature packed app :) Great alternative for pricey Gleam for shopify store owners :)
I really like this app so far. I am not on the paid plans but even the features I have available have been a tremendous help to my business. Easy to use and easy to add options to your campaign. I'd like to thank the team behind this awesome app for their customer service as well. They actually check to be sure you are able to gain full utilization of the tools available. I would highly recommend this app for new and existing businesses.
Super fast response times for support. App does what it says it will do and at a reasonable cost. Thank you!
It took a little getting use to, but all in all it is easy to use. It will take a few minutes about 20minutes or more to set up a campaign. You will have a lot of choices to make along the way. For images downsize to half the size of a 1024 x 1024 and the image should resolve nicely,
Ran a giveaway and it integrated nicely with the website, but the page load is rather long.