SoldLive: FB & IG Live Selling , 114 recensioni
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We have used SoldLive for a while now and we love (as do our customers) that you don’t have to make a separate account. Everything comes straight to your messenger which makes it so easy! Any time we have an issue, Joe jump right onto a zoom call with us to trouble shoot! The overlay feature has been a game changer for us as we don’t have to repeat the “number” for people to claim
Thanks so much Acacia!
If you ever want to have a zoom call with the founder of SoldLive to discuss your live sales, please reach out to the support team and we will help you schedule a time with him.
I love this app and what it provides. It makes owning a business easier by giving you an automation that is easy to use. It makes navigating social media a snap because I do Not have to actually post and invoice daily. Sold live does it all for me!
Thanks so much Joniece!
If you'd like to have a zoom call with the founder of SoldLive to discuss your live sales, please reach out to the support team and we will help you schedule a time with him.
My business has gone to another level in just a few days! My customers are raving about the layout and the ease of shopping. This is a true game-changing app that produces amazing results in such a short time. This is a cutting-edge product that is above the fold. Joe (the developer) is very patient and attentive to details, questions, or concerns that you may have. I am super excited to go live and use the sold live app. I have gained new as well as returning customers in a short period of time. You will not be disappointed!!!! ❤️❤️❤️(can't wait to see what features will be added next.)
I use this app to help me with auto invoicing. Because I don’t have to manually set up a live or or manually send out invoices to my customers it has tripled my sales. My customers love being able to see their carts in their messenger! This was a a huge game changer for my business!
Such great customer service and support! This app is always working to improve and make things easier for the seller! We are thankful to have this as a tool to use for our live sales!
Thank you Melissa!
If you ever want to have a zoom call with the founder of SoldLive to discuss your live sales, please reach out to the support team and we will help you schedule a time with him.
I love the fact that SoldLive keeps track of my inventory. I don't have to worry about customers having to register to checkout. They can check out on Facebook or Instagram. This product is simple and easy.
Cons
I don't have anything I don't like about this product. Once you purchase, it is a game changer.
Thanks so much Lachandle!
If you'd like to have a zoom call with the founder of SoldLive to discuss your live sales, please reach out to the support team and we will help you schedule a time with him.
Joe & the team at soldlive truly care about their product! The customer service is fast, thorough & thoughtful. And they are ALWAYS asking for feedback on how to improve.
If you sell live on social media, soldlive is a game changer!
Joe is absolutely phenomenal! He’s efficient and professional. Any issue I’ve ever has been resolved. Any inquiries are always answered via email and the system itself is so convenient
Best app ever. Try it and you will not regret it. Joe also offers the best customer service. It saves time.
Hardly any customer support. No one to speak with on the phone. We had to piece together how it works. No tutorials to explain layovers. We did a live with what we taught ourselves and the products were not changing on Facebook when we would hit next on the laptop. We are not even sure if we are doing it correctly since the customer support we receive is "send a screenshot". Some things can't be fixed with a "screen shot" and a phone conversation would go a long way. When we first installed app we were offered a zoom call with the founder. We didn't schedule one immediately, and now we are one month in & all we are getting is email support hours or even days after you contact. Embarrassing on facebook last night using it!
https://www.facebook.com/PinkJulepBoutiqueLou/videos/607921751498126
This is a very disappointing and surprising review.
I went back and checked, and Joy had responded to every single email you sent within 24 hours. She pointed you to our overlay tutorials like https://help.getsoldlive.com/article/83-overlays
She asked for screenshots since she was trying to understand the issue you were seeing. But you did not let her help you.
Zoom calls are not available on the $50/month plan you were on. But I offered you one anyway, and you did not respond.
I followed up with my offer to talk over zoom, but you did not respond to that either. It seems like you insist on a phone call, but we simply do not offer phone support even on our $500/month plan.
We have decided to ban your store from installing SoldLive in the future since we cannot meet your expectations of phone support. I'm sorry we were not a good fit for you.