SoldLive: FB & IG Live Selling , 122件のレビュー

総合評価
4.6
評価レベルごとの件数
  • 評価の93%は5つ星です
  • 評価の2%は4つ星です
  • 評価の2%は3つ星です
  • 評価の0%は2つ星です
  • 評価の2%は1つ星です
2020年8月4日

I ABSOLUTELY LOVE this app!!!! It was so easy to connect and begin using, and it has helped me increase my sales tremendously! I was looking for a way out of invoicing, and this was the perfect fix! Now I can obtain sales on my live shows, and well as my posted photos, easily! My customers love the app integration as well! Some of the great feedback includes.."I love how I don't have to register to begin shopping", "My cart was available right in my inbox, WOW!". Another plus is that there is in app assistance with very fast response. This app is a business changer!!

CocoaRoxy Jewels
アメリカ合衆国
アプリの使用期間:17日
2020年9月10日

Live show was AMAZING. My customers LOVED it and I'm feeling VERY confident that this is the right move for my business. I know we are still getting used to it and I have a lot of work to do with tags and making sure everything makes sense to everyone. I will say though, I have already received 13 messages over night telling me how awesome it was and how excited they are to get more used to it. ALSO- thank you to Joe for all of the one on one help. Best customer service imaginable.

J.Ro’s Jewels
アメリカ合衆国
アプリの使用期間:16日
編集日:2023年4月29日

I loved this app when it was first presented to me, but quickly learned it wasn’t what was marketed to me. I felt used for information to make this like a larger app C.S. Developer was super helpful at first, but his attitude was condescending and we were told our problems and questions were too much to handle. I prefer to invoice manually now vs being put down like that.

Bombshell Bling Accessories LLC
アメリカ合衆国
アプリの使用期間:約1年
SoldLiveが返信しました 2023年5月8日

We appreciate all feedback, whether positive or negative, as it helps us to improve and provide better service to our customers.

We understand your frustrations with our support team and we apologize for any inconvenience caused. We take our customers' feedback seriously and have implemented measures to improve our support services.

Regarding your comment about feeling used for information, please know that we take our customers' privacy very seriously and only collect data that is necessary to improve our app's performance and user experience. We would never use your information in any way that is not explicitly stated in our privacy policy.

We would also like to address your previous interactions with our support team. We strive to provide excellent support to all of our customers, but we also need to ensure that we can manage the volume of requests we receive, especially during busy periods. We apologize if our response times did not meet your expectations. However, we needed to set appropriate boundaries to ensure that all of our customers are treated equally. For example, the founder does not respond to DM's from customers on his personal Facebook account.

Once again, we apologize for any inconvenience you may have experienced and appreciate your feedback. If there is anything we can do to address your concerns, please don't hesitate to email support and we can connect you directly to the founder for a zoom call.

2022年1月24日

So far we out store just signed up and our clients love the app. The fact that we don’t have to manually invoice every customer is a game changer! Joe is most helpful and respectful of time. Thank you

Carole Cohen Collection
カナダ
アプリの使用期間:13日
2022年6月17日

I sell jewelry! The system is very simple. My customers love it! They have control of their cart. I am loving the invoicing system! Stress free. More time to organize and get ready for the next day. The album sale, customers can type the number and the cart generates. How simple is that. I am enjoying this system!!

Simply Crysteal
アメリカ合衆国
アプリの使用期間:12日
2020年7月6日

This app is becoming a game changer for me. Along with Shopify the integration of this app is helping us add sales and cut down on invoicing manually. It is saving me HOURS of time. We use it for our daily product drops on Facebook and during our FBLive sales. It's so easy and Joe is amazing to work with. I'm telling you it is a GAME CHANGER!!!

Old Main Emporium
アメリカ合衆国
アプリの使用期間:11日
SoldLiveが返信しました 2020年7月8日

Thanks for your review, Sara. I'm so happy to hear we are saving your hours of invoicing after each of your lives.

Also wanted to give you an update on your request. You can now have your folks comment with the variant inside the comment itself now (ex "sold #101 large") so that they don't get distracted from your live sale to answer a question about the size they want. Either "sold #101" or "sold #101 large" now work :)

2021年5月28日

Newer app still building and working on adding all the perfect pieces. They are very quick to make adjustments and try to make the best features possible. Super beneficial for automated invoicing and much better price than competitors. I have tried several automated invoicing systems and this is turning into a great one!

FDM Apparel
アメリカ合衆国
アプリの使用期間:9ヶ月
2021年12月14日

This has been a game changer for my business! Zero invoicing needed!! Super easy for the seller and the customers. Joe is incredibly helpful while launching and making sure everything works. He is always open to feedback. This is a must have app!

Alicia's Fab $5 Gems
アメリカ合衆国
アプリの使用期間:8日
2020年10月12日

AHHHHHMAZING!!!!! SO EASY TO USE!!! I don't mean to scream, but I wanna. I was skeptical at first because it seemed too good to be true. I prepared a few items, added the tags and went LIVE! OMG OMG OMG!!! It works LIKE A CHARM. 10+ invoices issued RIGHT AFTER THE LIVE y'all!!! NO more spending a day and a half invoicing 60+ people with their bins full. And NO MORE putting items back for those who don't pay!!!! HELLOOOOOO They pay, I pack, I ship. That's all. I LOVE THIS APP. If you're considering the competition, give this one a shot. TOTALLY worth its weight in GOLD! Customers DO NOT have to "register" to buy. No leaving your live to come back. No fuss NO MUSS... and... the kicker... Almost EVERYONE shops the store prior to check out. OMG!!! Thank you JOE!!!!

Bee's Bling Bash
アメリカ合衆国
アプリの使用期間:7日
2022年11月8日

We are really liking the SoldLive app...we are former CS users and our customers like that they can comment a number and not have to put their size out there. We like how easy it is to use and know that this app will just keep getting better and better. We have a few requests and once those are added this will be a 5-star app!

Manchester | Real Deals
アメリカ合衆国
アプリの使用期間:4ヶ月