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I'm updating this review as a Soona team member reached out and went above and beyond to make sure we were satisfied with their service. We have now used Soona several times and have been happy with the quality of images they produce. It's an innovative service and we are happy they are doing more to streamline the process and improve working remotely.
Thank you for this review. We strive to provide a streamlined experience and are so sorry we missed the mark. Our team has reached out with next steps. We know we can make this right!
The process was fast and easy! Photos edited and delivered within days of receiving our products. The photographer was incredibly knowledgeable and helpful. I will be using Soona again. Thanks for the great service.
I enjoyed the ease of booking my shoot as the app allowed me to upload each photo I wanted to shoot directly from shopify, and then download the photos easily as well.
Creative assets are the most important part of an e-commerce business, and I'm extremely happy with how the shots turned out.
4th time booking soona, so easy and quality work!
I am ABSOLUTELY pleased as punch with my Soona experience! They are now my "go-to" for ALL of my product photo shoots. They gave me a complimentary new client order shipping label, sent me reminder emails about my upcoming photo shoot, called the the day of my photo shoot and then offered over 30 different layouts including top views, lifestyles, etc. They even tossed in some adorable props! The customer service is outstanding, the images are beautiful and the prices are affordable. Do yourself a favor, hire these professionals to do all your heavy lifting and focus on other stuff like selling your products! I will be using Soona again in a few days and would highly recommend!
I was a bit skeptical at first to try Soona but product photography has been such a pain point I figured I'd give it a go because Soona made it seem easy.
I couldn't be happier with the service they provided! Very clear instructions that walk you through a simple process; you mail them your product & props after setting up an appointment, you log in at the time of your scheduled shoot and you get a LIVE viewing of your shoot. During the shoot, you also get to chat with the team in the studio allowing you to tweak different shots and give instant feedback. The photography team was very flexible and easy to work with. After completion you pick your favorite photos, check out with any extra edits you may want, and they are ready to go within 24 hours.
I would 100% recommend Soona and I will definitely be using them again. Thank you for providing such a great service.
Loving working with Soona. They are super creative, helpful, professional and friendly. They are really doing wonders bringing my vision to life!
Although chat and text are nice, I think it's still helpful to have a phone contact. Otherwise everything has worked out nice.
Soona is proving to be a quality partner. They are reliable and Megan from the Denver studio is amazing. Great work! thank you Soona :)
First time using Soona and will definitely look to use them again for my next product. The shoot was easy to communicate with online and I got the shots that really make my products look great. The entire process start to finish was flawless.