Sorted Returns Center , 416 recensioni
Restringi
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In base alla valutazione
I had a problem with the return page, the page was too high up under the header and I could see the email field. I contacted Clicksit and they resolved the problem quickly!
Pleased we could resolve this for you quickly. Our new returns page embeds seamlessly into your stores theme.
So far so good! We use this RMS frequently and it's easy enough. I appreciate all of the auto-generated emails, it's much easier to stay connected with a customer even after the return.
Clicksit Return Center ha drasticamente semplificato la nostra procedura di reso. I nostri clienti sono più felici e, di conseguenza, lo siamo anche noi.
Un vantaggio per tutti!
Great app. Works well! Only gripe is that you have to check the app to see return requests. I wish there was way to see them through the shopify admin instead of going to the app.
Thanks for the review Filterwears we are looking into the feature you describe.
I think this app looks really promising. UI is very userfriendly, great customizable email notifications. However, I think that I am not going to use it. I have translated all possible contents, but throughout the returnprocess the customers will still encounter a lot of English sentences that cannot be translated/customized. I understand that their focus is (probably) on UK, but our mainfocus is set on the Netherlands, and as I want the most userfriendly website as possible, I think i will skip this app for now. I understand that it might be a long term issue but I would definitely reconsider if the app would be even more customizable/translatable.
Thank you for the review and feedback, this is something that we have come to realise is a challenge for certain retailers. We are in the process of updating our app to enable all elements of the return journey to be customisable. Our team hopes for this to roll out within the next 2 weeks, we will keep you updated.
Easy process to set-up and customise - only using basic/standard for now. Great support/aftercare service. Just a little clarity needed on payment for using the app/service - but not a real issue.
Yes very good to use and is free for me as I am outside of the UK. They don't provide the address labels.I just configure the settings so the customers send a return back to my address as the suppliers don't receive returns beautystoreforyou.com
The app we never knew we needed! Installation and set-up was easy. The instructional video was all it needed to get us started. Just wished there was a way to tag final sale orders/products to be excluded from returns. We use Clicksit as our returns management portal along with Shopify POS to process refunds back to gift card though it would be cool if we could refund directly from the app. We are looking froward to a more organised and professional returns experience for both our team and customers. Great job!