レビュー (67)
絞り込む
-
評価順
I've had a great experience with SourcinBox and have made several orders with them over the past year. Their costs are great and they've always have been able to source the products I'm looking for. I'm currently working with Stella and she is responsive, knowledgeable, and pleasant to work with. I plan to continue working with SourcinBox for future orders.
Sourcinbox is a great platform for e-commerce users to look for what they will sell in shopify. The user-friendly interface makes it easy to import and manage products from multiple suppliers and seamlessly integrate with your existing online store. Rosaline from their team is also helpful and always answer our requests really fast. Definitely recommend this!!
我來自巴西，我得到了很棒的服務！我有一位經理總是幫助我並回答我的問題！該應用程式很棒！ ✨
sourcinbox is really good to work with. the prices are comparable low. One thing to mention is that they sourced every product we sent them. ( Which wasnt the case when we worked with others. Fullfilling is absolutely easy. Working with our personal agent (Stella) was always a pleasure. Very friendly with good connections. She always did the tasks to our full satisfaction. We definitely would recommend working with sourcinbox.
They never do quality checks (This is most important thing as some Chinese suppliers scams people with fake product pictures, they need to check parcel before shipping, they never open the package!!!), shippinng takes longer time compared with other agencies.They won't cover anything if they did something wrong. My customer started dispute as she received piece of cloth instead dresss! DO NOT PAY them, I've called my bank and started dispute proccess against them.
---------
Update to their Reply
You guys, didn't provided return details until PayPal force you to provide return address details. (after 1 month). Also you have to cover the return shipping cost as it's your FAULT!
Your customer support laughed at me when I send actual picture of dress. Dress completely see through and nothing as pictured.
If you had opened the box, you would have seen that the product does not actually look like the photo. I am an experienced dropshipper enough to know that all this can happen and that some suppliers in China are fraudsters.
That's why I asked you for photos of the product before sending it because I knew it! You didn't send a picture or check the package contents. Definitely do not fall into their trap. They do not cover their own mistakes as stated in their policy! or they drag you around until they solve the problems.
I had to give my customer a FULL refund! (Because she filed a case through PayPal!) You will definitely lose money, stay away from them!
There are other agencies like SUP dropshipping, Eprolo they got better customer service.
We feel sad that you are not satisfied with our services.
Regarding your products, we sourced them according to the links sent to us and according to your requirements, and we confirmed the product's appearance, color, and size with you before you paid us.
Regarding the quality, we checked the product quality and sent product photos to you and you have confirmed that the product is consistent with what you want.
Regarding shipping, we've informed you in advance about the possible delays during the peak season and you said it was no problem and you could accept that.
Regarding refunds, the problem is that you didn't provide the details of the product quality issues within 7 days of the customer receiving the products.
Regarding the transaction disputes, we asked for returns, but you didn't provide valid tracking information for the returned products. The result of the disputes has proved that we are not the responsible party for this problem.
Hope you can understand!
I've been using the services of SourcInbox for a couple of months now.
They are very responsive and the delivery times are very accurate to what they suggest.
Great service and integration for sales.
The platform works as described, and the agent (in my case Luna) does a great job and helps me with whatever I need.
I'm really happy with customer Agent, he always works fast and can help me with every issue I have. I really can recommend Sourcinbox!
Ik raad sourcingbox ten zeerste aan, met goede communicatie met Zin, bedankt.
Great platform, dedicated and attentive agent, quality support, I trust their work 100%.