Avaliações (53)

Avaliação geral
4,5
Pontuação por nível de classificação
  • 89% das classificações são de 5 estrelas
  • 2% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 9% das classificações são de 1 estrelas
5 de janeiro de 2026

I would like to thank Ashley from Sourcinbox for her help since the beginning of my ecommerce journey. She has not only helped with sourcing products for good prices, customer service but also as a trusted source for holding inventory. If anyone is reading this, please don't think twice and establish your relationship with her. You will not be disappointed!

Zenca
Estados Unidos
8 meses usando a aplicação
11 de junho de 2026

I’m having a wonderful experience with Sourcing Box. I’d especially like to thank my agent, Jingfang, who helps me with any request I have, always with kindness and precision. She always does her best to help me find the right product at the best price. I highly recommend this app—it’s definitely the best one on the whole market!

KIOMIRA
Itália
3 minutos usando a aplicação
27 de dezembro de 2025

I have been working with SourcinBox since 2025. Having also worked with other sourcing companies, I can say with certainty that I am very satisfied with the services provided by SoucinBox. Luna, my customer manager, has been a key factor in this.

They are proactive, quick to act and respond, and offer me, as a European seller, the most important services I look for in a partner in China.

Once again, special thanks to Luna. I look forward to continuing our successful collaboration.

Trussando
Países Baixos
4 meses usando a aplicação
16 de dezembro de 2025

I have been working with SourcinBox for several months now, and the overall experience has been outstanding. The platform is reliable and easy to use, and they offer everything that I need to run a successful e-commerce business. From product sourcing, warehousing to customization and also FBA support too.

I would like to sincerely thank my manager, Yviette. She's always available to help, answers my questions quickly, and genuinely cares about my business. She has gone above and beyond, even helping me on her days off, and she has done an amazing job negotiating the best possible product pricing and shipping costs for me.

With her support, I'm confident that running and growing my business will be much easier and more organized.

BeauAlori
Austrália
2 meses usando a aplicação
Editado a 28 de dezembro de 2025

Love it!! Just using the app and see the difference between Sourcing Box and other platforms is the 1:1 support, direct chat with a support manager, and quick responses. Stella did a great job; she always answered questions and supported sellers effectively. Highly recommend!

Artories
Estados Unidos
7 dias usando a aplicação
26 de fevereiro de 2026

Orders were constantly being sent incorrectly or delayed, and I frequently received customer complaints and refunds after using their services. It also cost me a significant amount of advertising money and didn't help my store at all; I'm very disappointed.

My Store
Reino Unido
1 minuto usando a aplicação
Questão respondida por Pandaria 1 de março de 2026

Thank you for your feedback. We’re sincerely sorry for the incorrect shipments, order delays, and the impact on your customers and store operations. We understand how frustrating this must have been, especially when it led to complaints and refunds.

Some of the delays may have coincided with the Chinese New Year holiday period (February 15–23), during which warehouse operations were temporarily paused and prior notifications were shared via our app. We fully recognize that this does not reduce the inconvenience caused to your business.

This is not the level of service we aim to provide. Please contact us at support@sourcinbox.com with your order ID or registered email. If possible, kindly let us know which customer manager you were working with, so we can review the situation internally and assist you further.

Our team will make this a priority. Thank you again for your feedback; it helps us improve our service.

4 de janeiro de 2026

Very good app. My customer manager Celia Lee is very kind en helpful.

Melisima
Bélgica
5 meses usando a aplicação
21 de agosto de 2024

I wanted to leave this review to say that Sourcein Box is a very useful addition for anyone trying to source products. They offer solutions that most sourcing apps don't and also offer the possibility of customization for your brand. In addition, I would like to add that my Account Manager Ashley is very professional and always finds a solution for any problem I bring, the response time is very good as you have the possibility of having the manager's WhatsApp number which is great for convenience. I can say that until now Ashley has been the best account manager I have received to this day. Big thanks to her and the SourceINBox Team, would definitely recommend.

SpiritualGrove
Roménia
Aproximadamente 3 anos usando a aplicação
5 de janeiro de 2026

The platform is reliable and easy to use, and they offer everything that I need to run my e-commerce store! Always Big Thanks to Stella! Always helpful and kind!

Vivift
Reino Unido
Aproximadamente 1 mês usando a aplicação
24 de dezembro de 2025

Amazing experience using the app.
The support agent was incredibly helpful, professional, and patient, and really went above and beyond to assist me.
All my questions were answered clearly, and the communication was smooth and friendly throughout the process.
I truly appreciate the effort and dedication highly recommended!

Mela Haven Store
Israel
7 meses usando a aplicação