Recensies (219)

Algemene beoordeling
4,9
Cijfers per recensieniveau
  • 93% recensies zijn 5 sterren
  • 4% recensies zijn 4 sterren
  • 0% recensies zijn 3 sterren
  • 2% recensies zijn 2 sterren
  • 1% recensies zijn 1 sterren
17 september 2024

We are a small brand expanding to new markets and need flexible pricing to meet the requirements of our B2B clients. We recently had to adjust a whole new list of recommended retail prices (RRPs) and discounts for a single client. Initially, I thought it would be a complex task, but with some help from Ben in Sparklayer support, we were able to fix it all in less than an hour. This app is suitable for businesses of any size that are looking to expand! We have been using it for a year now.

WISE ANGLER
Nieuw-Zeeland
12 maanden gebruiken de app
SparkLayer heeft geantwoord 19 september 2024

This is great to hear, thanks so much for taking the time to leave a review! We'll pass this onto Ben, too :)

30 oktober 2024

Absolute worse B2B we have ever tried. We have had it for 2 years and I can not say it has been working well a single month. There are constant technical errors and we get emails every month from stockists not being able to order. We have lost so, so much on using this app - both on the app cost itself but also lost orders for customers being annoyed of the constant problems. Why we haven't changed in 2 years if we have been unsatisfied - our B2B has not been our priority as we have had focus on opening physical stores and was hoping that the app would have become better at the time we are able to focus on b2b again but unfortunately it is still as laggy as before. Can not recommend anyone this app. When we mentioned this to the customer support they always say they will come back with a compensation suggestion but that has never happened - they never come back with what they say they will get back on and we are done with this now.

/BabyMocs

BabyMocs
Zweden
Meer dan 2 jaar gebruiken de app
SparkLayer heeft geantwoord 7 november 2024

We’re really sorry to hear that you’ve not had a great experience with us, we’ve not had this type of feedback before and want to ensure it’s dealt with seriously.

We’ve suggested a call a few times over the past year and are yet to hear back on this. If you’re open to discussing this further, we’d love the opportunity to correct any issues with you and work towards a solution together.

17 oktober 2024

This is maybe the first app that does everything I wanted it to do. It does all it claims and then some! We're setting up a great B2B option for our customer base. The help is like no-other! Fast and thorough. If you are expanding your B2C Shopify site, there is no better option. Highly recommend.

Haspel
Verenigde Staten
Ongeveer 2 maanden gebruiken de app
SparkLayer heeft geantwoord 24 oktober 2024

Wow, what great feedback - thank you! Fantastic to hear you're enjoying using SparkLayer :)

10 september 2024

Very strong powerful application for B2B with all different options. Team from SparkLayer offers an amazing exceptional fast support. Already with a lot of features, this app has strong development and a lot of new features and functionallities are being introduced often.

Cocochoco Professional
Kroatië
7 maanden gebruiken de app
SparkLayer heeft geantwoord 11 september 2024

This is so great to hear, thank you for leaving feedback! We're glad you're enjoying using SparkLayer and will pass this onto our Support team :)

17 augustus 2024

I can’t recommend SparkLayer B2B & Wholesale enough for automating processes! :)

It’s cost-effective, easy to use and has made life so much easier for our customers while saving us a ton of time and hassle on the admin side.

The setup was straight forward for a non-technical person. The technical team were very responsive. Big shoutout to Ben for all his help!

PieceHouse
Nieuw-Zeeland
3 maanden gebruiken de app
SparkLayer heeft geantwoord 19 augustus 2024

Thank you for leaving such a great review - we'll pass this onto Ben and our Support team :)

21 augustus 2024

This app is exactly what we needed to run both our B2C and B2B platforms from our Shopify Store. The setup process was very quick, and you can have your B2B site up and running in a very short time. I had a few questions during the set-up process and the onboarding team was always quick to respond and extremely helpful. If you are looking for this kind of app, SparkLayer is definitely the way to go.

Runway Athletics
Verenigde Staten
27 dagen gebruiken de app
SparkLayer heeft geantwoord 27 augustus 2024

This is brilliant to hear, thank you for taking the time to leave feedback - we're enjoying working with you, too!

13 augustus 2024

Sparklayer has been one of the best choices we made. We needed a wholesale solution that was more polished and professional than some of the other options on the app store, and spark layer delivered. They also helped integrate our theme without me ever touching the keyboard, with no discernable glitches or bugs. And, when we did find some funky interactions with other apps on the retail side, their team did all the work to remove these for wholesale customers. 10/10 would sparklayer again.

Redwood Mushroom Supply
Verenigde Staten
Ongeveer 2 maanden gebruiken de app
SparkLayer heeft geantwoord 19 augustus 2024

This is great to hear, thank you for taking the time to leave such lovely feedback!

7 oktober 2024

Great customer service! Easy to set up and use. I had a couple issues I created incorrectly but they were right there quickly to help. Highly recommend!!

Cuttinup Show Blankets LLC
Verenigde Staten
24 dagen gebruiken de app
SparkLayer heeft geantwoord 24 oktober 2024

Thank you for leaving such great feedback, we'll pass this on to our Support team!

31 juli 2024

The customer service is impeccable, Ben was literally the best, looking after me and guiding me step by step. The app works perfectly and it's useful, we can improve a few things but they are on it!

Cubitts Wholesale
Verenigd Koninkrijk
Ongeveer een jaar gebruiken de app
SparkLayer heeft geantwoord 1 augustus 2024

Thank you for sharing such great feedback - we'll pass this onto Ben and the Support team! We're really enjoying working with you, too :)

9 september 2024

SparkLayer B2B & Wholesale has been a great app for our tiny business. We migrated from having to use two separate stores for our wholesale and retail business to having everything in one place. Plus their customer service is top notch.

VetIMMUNE
Verenigde Staten
Ongeveer een maand gebruiken de app
SparkLayer heeft geantwoord 11 september 2024

Thanks so much for the great feedback - we're enjoying working with you, too!