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These guys take customer service to the next level - everything according to our needs and incredibly quick. Exactly what we were looking for to make our B2B store. Big thanks!
Wow, thank you! Great to hear you're enjoying using SparkLayer, we'll let our Support team know :)
I don't think I've ever had so many issues with an app not functioning properly in my life. The fact that there is such a major time difference makes it impossible to get immediate help. So its always wait for a few hours, sometimes not quite as long...and then they come back with a fix that they haven't actually looked at the whole problem. So tired of this. I have this app on 2 stores because I didn't want to run a 3rd site, but now I am regretting that decision and will probably just pay for another site and cancel these both after paying someone many hours of work trying to get this to work properly.
We're sorry to hear you've not had a great experience using our app. We've recently hired new Support staff in different timezones and will work to resolve the issues you've faced quickly. We hope to get you up and running soon!
Excellent app and even better customer support. Really appreciated having the help from the team, especially Cameron and Chris. Does everything it's supposed to, constantly being improved with new features, and most importantly my customers love it.
Thank you for taking the time to leave a review, and for the great feedback - we've passed this onto our team!
Great customer service - always helpful and fast to respond! Love the theme that is included with the quick order forms. Powerful features and extremely customizable while being easy to use. 5 stars!
This is great to hear, thanks so much for taking the time to leave a review!
World-class support and customer service! Sparkelayer delivers robust B2B functionalities to our store at an excellent value. We look forward to partnering with Sparklayer for many years and leveraging their current and future developments.
This is brilliant to hear, thank you so much for taking the time to leave a review!
Zeer tevreden van de app. Ook met een top support. Zeer snelle en uitgebreide support.
Bedankt :)
Sparklayer is an outstanding cost effective solution if you wish to apply B2B functionality to your Shopify store. Once you get your head around how it works its flawless and robust. The Sparklayer team are constantly there for you providing solutions at every hurdle. I wouldnt hesitate to recommend this to anyone looking for a B2B solution.. Well done Sparklayer !
Thank you for taking the time to leave a review - we're so glad you're enjoying using SparkLayer!
This app - and the team behind it - rock.
Great (and affordable) B2B features, backed up by first class support.
The support team is the best I've dealt with. Know their stuff. Responsive and super helpful
Thank you, this is great to hear! We're enjoying working with you, too :)
Super easy to use, for the more complicated parts (as being a non technical person), I received all the help I needed and all very fast. The app runs smoothly and support is amazing. I was just going to test out the free trial, but I already decided to keep using it. Thanks a lot!
Thank you for leaving such a great review - we're really pleased you're enjoying using SparkLayer and will pass this onto our Support team!
This app has been incredible in getting our store from a direct B2C store to both a B2C and B2B store without needing to upgrade to Shopify Plus. The suite of features provided work flawlessly in being able to show current stock levels, hide items from B2C customers and reformat the store's layout when a B2B customer is logged in. Their support team has also been top tier in handling any and any issue that arose and every request concerning customization of the platform for our B2B customers.
Thank you for leaving such a great review, we're really enjoying working with you!