Recensies (219)
Verfijnen
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Op beoordeling
Non ci sono ancora tutte le opzioni che vorremmo però sappiamo che sono in sviluppo. Per ora l'app ci permette di offrire il 90% dei servizi/funzionalità che vorremmo.
Il servizio di assistenza è ottimo.
Grazie !
Thank you for leaving feedback - it sounds like the functionality you need will be launched soon, so we hope you have a 5-star experience once the updates are live! Please drop us an email if you'd like to be notified when these features become available :)
Very customizable, which is great, but can be a little daunting to those not familiar with Liquid and CSS. For our few hiccups, the support team has been incredible and very quick to respond. This is a really cool application and allows for a ton of flexibility over our old system!
Great to hear you're enjoying SparkLayer and are now fully set up - we'll pass your feedback to our Support team, thank you!
Bumpy start with install issues and support not being available straight away but soon fixed and setup properly once they were aware of the problem. Great features and all I need for a B2B store.
We’re really sorry to hear that you didn’t have a great experience with us. We reached out over email last week but we’ve not yet heard back from you - we’d love the chance to resolve this issue if you’re open to a quick call with our Support team.
It sounds like it might have been a technical glitch that we can rectify quickly, so please get in touch and we’ll get you up and running ASAP!
We take all feedback seriously and would be more than happy to offer you an extended trial period so that you can experience all the benefits we believe SparkLayer can provide your business. We hope to hear from you soon!
So far, Sparklayer really delivers! I'm extremely pleased with how responsive / knowledgeable the UK customer service is (thanks Ben!). We're still in test mode, but all the features work: the wholesale checkout is robust, customer groups and price lists work as intended. The only thing I'm unable to do is assigning different terms for the same customer group (e.g., I cannot differentiate between preorders and in stock items to let people check out with an invoice if they're on credit card terms - it's a problem for backorders as people don't want to pay in advance for a product that might be shipping in a month). But overall, I highly recommend.
Thank you for taking the time to leave a review! This is a suggestion we've had from a number of customers and we're actively exploring it as part of a future update to SparkLayer. At this point in time, we don't have a precise timeline but we can keep you updated once we have a better idea :)
This is the best B2B app for Shopify I've found. I've used it for over six months on another e-shop without any issues. Chris, Justas, and the support team are fantastic, always willing to help and very responsive.
Thank you for the review - it's great to hear you're enjoying SparkLayer! We'll pass your feedback onto our team :)
I can count on one hand the number of times I have felt compelled to write a review. This app is one of them.
I was trying to launch my wholesale store and realized I needed a Shopify store. I then realized that a lot of the standard settings do not work for the wholesale model. I started trying to piece together different apps, each of which only did 1 thing of a long list of requirements.
A fellow business owner recommended this app to me, and I am so glad they did. Not only does this app offer all but 1 of my requirements (I will learn to live without that one for a while), but the team was SO HELPFUL and SO RESPONSIVE that within 2 days or so from installing, I am ready to launch my store. Hooray! The customer service, timeline, friendliness, usability for endusers of my site etc. is off the charts thanks to this app.
Wow, what great feedback - thank you so much for taking the time to leave this review! We're enjoying working with you and will pass this onto the team :)
Exactly what we needed as a solution for Store/Retail Business!
This is great to hear, thank you for taking the time to leave a review!
Their customer support is unmatched, They helped us get to a b2b solution, set things up, adapted to all the changes we needed and still continue to support us through their friendly staff interactions + quick implementation!
Honestly a one-of-a-kind experience from a third party software. Huge fans of the experience and the software!
Thanks so much for the brilliant feedback, we're really enjoying working with you :)
BEST APP EVER!! This B2B solution that integrates with Shopify is everything we needed and works extremely well. The Support team are excellent; truly knowledgeable, dedicated, very reachable, and above-all, they went over-and-above to help us fix issues before we went live! We have standard Shopify store which integrates with our SAGE300 ERP system and are now able to service all of our B2B customers.
I am truly impressed with the APP and even more so with the Support! Definitely recommend this app and company!!
Linda
Thanks very much for your kind review 😊
Fantastic addition to our website to allow B2B ordering.
I am able to offer different trade discount rates to each customers very simply. It integrated very easily with Shopify and is a very to use.
They’re always willing to listen to our feedback and put our ideas on their future roadmap.
I would highly recommend SparkLayer if you need a B2B solution, and is a fraction of the cost of Shopify Plus and does so much more.
Thanks for the review - it has been a pleasure working with you!