Avaliações (188)

Avaliação geral
4,9
Pontuação por nível de classificação
  • 94% das classificações são de 5 estrelas
  • 4% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 2% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
23 de março de 2022

Simple and quick to get up and running. The crew are quick to help with any issues. Haven't used it for long enough to give it a five star rating.

Per Lei Sweden
Suécia
About 1 month usando a aplicação
7 de junho de 2023

Helpful and friendly support. They are able to make prompt changes when things is not working. Luckily, everything is working most of the time.

dbramante1928
Dinamarca
About 1 month usando a aplicação
30 de outubro de 2023

The onboarding experience was effortless and fantastic, and the user interface is slick and intuitive. I appreciated the thoughtful and personalized onboarding with the call with Alex and Cameron. Their turnaround was quick, and we now have a straightforward experience for our retail partners. SparkLayer FTW!

Mother
Estados Unidos
7 days usando a aplicação
Questão respondida por SparkLayer 16 de novembro de 2023

Thank you, we're glad we can help!

Editado a 16 de junho de 2023

I recently had the pleasure of start using the SparkLayer B2B app for my Shopify store, and I must say, the customer support truly exceeded my expectations. I was blown away by the speed and professionalism of the service provided. The developer team installed the app within a day, and they were readily available to address all of my questions and concerns.

What impressed me even more was the extensive and well-written documentation provided. It made the setup process a breeze and allowed me to fully understand the app's functionalities. The user experience is exceptional, with a sleek and sharp design that is aesthetically pleasing. The front end of the app is well-thought-out and user-friendly.

Not only did the app itself surpass my expectations, but the customer support team also went above and beyond to assist me with customizing the code. Their responsiveness and clear communication made the entire process seamless and efficient.

In my experience, this app is undoubtedly the best B2B app I have come across. The level of support and the quality of the product are unparalleled. I highly recommend it to anyone looking for a top-notch solution for their Shopify store.

Norrviva
Suécia
About 1 month usando a aplicação
5 de janeiro de 2023

Sparklayer added all the features Shopify's Wholesale and B2B solutions were missing, and their support has been amazing.
It's a super simple app to get up and running and their support is there to help with any issues. We had a lot of added complexities in a large migration from another system and Sparklayer's tech team helped us every step of the way.

Our B2B/Wholesale sales team and our developers are all extremely impressed and happy with the decision to use Sparklayer.

Fleshlight Distribution
Estados Unidos
About 1 month usando a aplicação
6 de abril de 2023

We are extremely satisfied with the app. The features are amazing. Just like the documentation. You can tell that the developers of the app put a lot of effort into it. But what is even more important to us is the support behind it. The support is super fast and very helpful.

SHISHI CHÉRIE
Alemanha
About 1 month usando a aplicação
Editado a 19 de outubro de 2023

Sparklayer and aerply had a challenging start. This was mainly due to numerous misunderstandings. After having a call with Sparklayer and explaining our issues, they addressed our concerns 100%.

Alex, who took charge of the integration for us, went above and beyond, doing much more than just integrating the Sparklayer tool.

I am very happy to revise my experience and, with complete confidence, give it a 5-star rating. Outstanding customer service!

Thanks to the team, and I hope the support remains this excellent, and you continue to thrive in the market!

Best regards,
Julian

aerPLY
Alemanha
12 days usando a aplicação
12 de agosto de 2022

This App solves all your B2B-needs. The Team supports you fast and competent so i can recommend it absolutely. Thank you Rhys, Thank you Chris! Great Work!

DSBEU
Suíça
About 1 month usando a aplicação
3 de outubro de 2023

Great app and even better support! Once you install the app, the team supports you in amendments needed on the website to make it a completely focused B2B platform. Thanks team!

Maison Deux
Países Baixos
13 days usando a aplicação
4 de outubro de 2023

I am still getting things set up with SparkLayer but so far the experience has been extremely pleasant. I have a very unique and customized storefront so it isn't easy getting new things integrated into my coding but the team here has been SO HELPFUL. They are still working on making there app more customizable with file uploads which would be AMAZING but until then, they were able to find some workarounds for my storefront to still be successful.

SeaVision USA
Estados Unidos
13 days usando a aplicação