Arvostelut (669)

Kokonaisarvio
4,6
Lukumäärä luokitustasoa kohden
  • 80 % arvioista on 5 tähteä
  • 8 % arvioista on 4 tähteä
  • 1 % arvioista on 3 tähteä
  • 2 % arvioista on 2 tähteä
  • 8 % arvioista on 1 tähteä
21. lokakuu 2024

We’ve been using this offers app for a while now. While it’s decent and generally works, it does miss a few features we’d like, and the app logic is sometimes slightly different from what we need for our specific use case. That said, the customer service has been absolutely top-notch. Jack, in particular, has been a real lifesaver. Anytime we’ve run into an issue, he’s been quick to respond and always goes above and beyond to help us out. His support has really made a huge difference.

If you’re in need of top-tier customer service to assist with your offers, this app is worth a shot.

DB Lab Supplies
Yhdistynyt kuningaskunta
Yli 5 vuotta sovelluksen käyttöä
Orbit vastasi 22. lokakuu 2024

Hi! Thank you so much for this review. I appreciate your honesty about the app, and I'm glad to hear that Jack has provided such an exceptional experience! - Emily, Head of Support

28. marraskuu 2024

Fantastic App, that has so many offer variations! It has increased our sales for sure!
Plus the online live chat support is fantastic! Kay just solved a few little issues we were having on the spot while doing the live chat!
Cheers
Gametraders Rouse Hill

Gametraders Rouse Hill
Australia
Noin 6 vuotta sovelluksen käyttöä
Orbit vastasi 3. joulukuu 2024

Thank you so much for the review! - Emily, Head of Support

8. marraskuu 2024

Excellent customer support to get up and running, clean and easy to use back end and covers all types of offers we need.

Alans BMX
Yhdistynyt kuningaskunta
Yli 5 vuotta sovelluksen käyttöä
24. lokakuu 2024

Just got off a chat session with Sara and she was amazing. It was a pretty difficult question and required her to make some changes to the back end. She stuck with me and answered all my questions. Sara and the entire team are the best!

Skin Authority
Yhdysvallat
Noin 3 vuotta sovelluksen käyttöä
Orbit vastasi 28. lokakuu 2024

I'm SO glad to read this review! Happy to hear you felt so supported by Sara, thank you for the kind words!! - Emily, Head of Support

25. marraskuu 2024

Excellent and fast support. Appreciate their team troubleshooting some theme compatibility issues.

P.J. Salvage
Yhdysvallat
Noin 4 vuotta sovelluksen käyttöä
Orbit vastasi 27. marraskuu 2024

Thank you so much for this review! - Emily, Head of Support

4. syyskuu 2024

Jack and the team have consistently been helpful and accommodating. While we've encountered a few issues in the past, they were addressed promptly and professionally. The app functions well, but it could benefit from some UI enhancements. Keep it up!

DB Orthodontics Limited
Yhdistynyt kuningaskunta
Melkein 6 vuotta sovelluksen käyttöä
Orbit vastasi 6. syyskuu 2024

Thank you so much for this honest review! We appreciate the feedback. - Emily, Head of Support

11. syyskuu 2024

Love this app! I've been using it for 4 years now. Occasionally, issues pop up, but the tech team is always quick to help and super reliable

G'wan by Charon
Yhdysvallat
Melkein 5 vuotta sovelluksen käyttöä
Orbit vastasi 17. syyskuu 2024

Thanks for this review!! and thank you SO much for using the app for the last 4 years! We appreciate you so much :) - Emily, Head of Support

20. marraskuu 2024

We just downloaded this app for Black Friday and it is a total life saver for Black Friday. Jack was helpful in setting up exactly what we needed. I'd recommend this app to anyone looking for better discount setups than what Shopify has to offer.

Date Lady
Yhdysvallat
6 päivää sovelluksen käyttöä
Orbit vastasi 22. marraskuu 2024

Yay I'm so glad we were able to get you set up so quickly for Black Friday!! Good luck with your sale :) - Emily, Head of Support

8. elokuu 2024

Alex did a great job helping me fix an issue where the discount wasnt being automatically applied if a customer loaded the cart a certain way. Everything works perfectly now!

TheGivenGet
Yhdysvallat
Yli 2 vuotta sovelluksen käyttöä
Orbit vastasi 9. elokuu 2024

I'm so happy to hear this!! Thanks for sharing!! - Emily, Head of Support

16. lokakuu 2024

This app does exactly what I need it to do and give a helpful banner on the pages where the discounts apply.

Customer service is extremely helpful as well!

RefToons
Yhdysvallat
8 päivää sovelluksen käyttöä
Orbit vastasi 22. lokakuu 2024

Yay I'm so glad to hear the app is working so well for you!! Thanks for sharing :) - Emily, Head of Support