Recensioni (670)

Valutazione complessiva
4,6
Numero di recensioni per livello
  • Il 80% delle recensioni ha 5 stelle
  • Il 8% delle recensioni ha 4 stelle
  • Il 1% delle recensioni ha 3 stelle
  • Il 2% delle recensioni ha 2 stelle
  • Il 8% delle recensioni ha 1 stelle
31 agosto 2021

Had some issues that took a bit of time to resolve (conflicts with certain functionality between the app and our store) - otherwise I would have rated this 5 Stars. James, Patrick and Kay were very patient and helpful. The issues were resolved and the app functions as intended.

KnobDepot
Stati Uniti
Oltre un anno di utilizzo dell’app
Orbit ha risposto 1 settembre 2021

Happy to hear things have been resolved! Appreciate you taking the time to leave a review :) - Emily, Support Lead

22 gennaio 2017

An amazing app and an amazing support! I truly recommend it!

Dealcravings
Canada
24 giorni di utilizzo dell’app
25 agosto 2022

Support is fast response, almost one day can fix and find out the issues. Things will go well after their fix.

HELLOLULU LIVING SOLUTIONS.
RAS di Hong Kong
24 giorni di utilizzo dell’app
Orbit ha risposto 26 agosto 2022

Thanks for the great review!! I'm glad you had such a good experience :) - Emily, Head of Support

Data modifica: 5 dicembre 2021

The App works great and I enjoy the features and ability to offer many discounts at once, and the support is amazing, but for me it ends up costing ALOT as you pay $1 every time someone takes up an offer. Can't find another app which does all of these offers are once though, but I'm just not sure paying hundreds of dollars a month is worth it?

Mountain Dreads
Australia
Circa un anno di utilizzo dell’app
Orbit ha risposto 3 dicembre 2021

Hi there! Our billing is a usage-based pricing model. This means that you’re only paying for the orders using discounts from our app. So while it can be higher in the busier ...

20 agosto 2020

It just made my store turn slow and prevent customer to add to cart. Every thing used to be ok before but there was a bug now. I have to remove it! :(

BLACKMEOWW
Vietnam
Oltre un anno di utilizzo dell’app
Orbit ha risposto 20 agosto 2020

Hi there! We don't see any support requests from your store in our inbox. We'd love to connect and identify the issues you're experiencing - we've sent you a new email to the ...

5 gennaio 2020

Unfortunately problem wasn't solved therefore, we stopped using this app as much as we would like to utilize on our site.

Suncore Foods Inc.
Stati Uniti
Circa un anno di utilizzo dell’app
Orbit ha risposto 13 gennaio 2020

Hi there! According to our ticket history, the issue you’re experiencing is related to a slide-out cart setting in your theme and is easily fixable. We’ve sent you ...

25 febbraio 2020

Very satisfied. They helped us customize the local language and the UI. It would be even better if there's price tier based on the features we want to use and we can select what to use because we are interested in only one type of promotion and not using the others at all.

クスミティー 公式オンラインブティック
Giappone
Circa un anno di utilizzo dell’app
27 febbraio 2017

Great and quick customer service

Article 19 Clothing
Stati Uniti
22 giorni di utilizzo dell’app
Data modifica: 21 novembre 2017

Very good app, very customisable and exactly what we need! Support team was brilliant too, had some trouble setting up on a certain theme and they fixed it up without a problem. Would definitely recommend.

Fonez Ie
Irlanda
22 giorni di utilizzo dell’app
9 gennaio 2019

this app does not work well at all. I'm big on other customer reviews so I hope you all really believe me when I say that if you have any issues which this app you will not receive any help from them! its not the fact that they respond late, they never respond at all! the app does not work well and if you disable the app, it still glitches and still allows the dicounts to show up on your site!

Icon
Stati Uniti
Circa un anno di utilizzo dell’app