レビュー (669)

総合評価
4.6
評価レベルごとの件数
  • 評価の80%は5つ星です
  • 評価の8%は4つ星です
  • 評価の1%は3つ星です
  • 評価の2%は2つ星です
  • 評価の8%は1つ星です
2024年10月21日

We’ve been using this offers app for a while now. While it’s decent and generally works, it does miss a few features we’d like, and the app logic is sometimes slightly different from what we need for our specific use case. That said, the customer service has been absolutely top-notch. Jack, in particular, has been a real lifesaver. Anytime we’ve run into an issue, he’s been quick to respond and always goes above and beyond to help us out. His support has really made a huge difference.

If you’re in need of top-tier customer service to assist with your offers, this app is worth a shot.

DB Lab Supplies
イギリス
アプリの使用期間:5年以上
Orbitが返信しました 2024年10月22日

Hi! Thank you so much for this review. I appreciate your honesty about the app, and I'm glad to hear that Jack has provided such an exceptional experience! - Emily, Head of Support

2024年11月28日

Fantastic App, that has so many offer variations! It has increased our sales for sure!
Plus the online live chat support is fantastic! Kay just solved a few little issues we were having on the spot while doing the live chat!
Cheers
Gametraders Rouse Hill

Gametraders Rouse Hill
オーストラリア
アプリの使用期間:約6年
Orbitが返信しました 2024年12月3日

Thank you so much for the review! - Emily, Head of Support

2024年11月8日

Excellent customer support to get up and running, clean and easy to use back end and covers all types of offers we need.

Alans BMX
イギリス
アプリの使用期間:5年以上
2024年10月24日

Just got off a chat session with Sara and she was amazing. It was a pretty difficult question and required her to make some changes to the back end. She stuck with me and answered all my questions. Sara and the entire team are the best!

Skin Authority
アメリカ合衆国
アプリの使用期間:約3年
Orbitが返信しました 2024年10月28日

I'm SO glad to read this review! Happy to hear you felt so supported by Sara, thank you for the kind words!! - Emily, Head of Support

2024年11月25日

Excellent and fast support. Appreciate their team troubleshooting some theme compatibility issues.

P.J. Salvage
アメリカ合衆国
アプリの使用期間:約4年
Orbitが返信しました 2024年11月27日

Thank you so much for this review! - Emily, Head of Support

2024年9月4日

Jack and the team have consistently been helpful and accommodating. While we've encountered a few issues in the past, they were addressed promptly and professionally. The app functions well, but it could benefit from some UI enhancements. Keep it up!

DB Orthodontics Limited
イギリス
アプリの使用期間:6年弱
Orbitが返信しました 2024年9月6日

Thank you so much for this honest review! We appreciate the feedback. - Emily, Head of Support

2024年9月11日

Love this app! I've been using it for 4 years now. Occasionally, issues pop up, but the tech team is always quick to help and super reliable

G'wan by Charon
アメリカ合衆国
アプリの使用期間:5年弱
Orbitが返信しました 2024年9月17日

Thanks for this review!! and thank you SO much for using the app for the last 4 years! We appreciate you so much :) - Emily, Head of Support

2024年11月20日

We just downloaded this app for Black Friday and it is a total life saver for Black Friday. Jack was helpful in setting up exactly what we needed. I'd recommend this app to anyone looking for better discount setups than what Shopify has to offer.

Date Lady
アメリカ合衆国
アプリの使用期間:6日
Orbitが返信しました 2024年11月22日

Yay I'm so glad we were able to get you set up so quickly for Black Friday!! Good luck with your sale :) - Emily, Head of Support

2024年8月8日

Alex did a great job helping me fix an issue where the discount wasnt being automatically applied if a customer loaded the cart a certain way. Everything works perfectly now!

TheGivenGet
アメリカ合衆国
アプリの使用期間:2年以上
Orbitが返信しました 2024年8月9日

I'm so happy to hear this!! Thanks for sharing!! - Emily, Head of Support

2024年10月16日

This app does exactly what I need it to do and give a helpful banner on the pages where the discounts apply.

Customer service is extremely helpful as well!

RefToons
アメリカ合衆国
アプリの使用期間:8日
Orbitが返信しました 2024年10月22日

Yay I'm so glad to hear the app is working so well for you!! Thanks for sharing :) - Emily, Head of Support