Recensies (669)

Algemene beoordeling
4,6
Cijfers per recensieniveau
  • 80% recensies zijn 5 sterren
  • 8% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 2% recensies zijn 2 sterren
  • 8% recensies zijn 1 sterren
9 november 2023

We love how they go above and beyond to ensure things work well for us!

Sassy Jones
Verenigde Staten
Bijna 6 jaar gebruiken de app
Orbit heeft geantwoord 14 november 2023

This means a lot, thanks for sharing! - Emily, Head of Support

16 februari 2017

Fantastic app! It does exactly what it promises and Supple Apps customer service is friendly & efficient! Can totally recommend this app!

Aaap1
Australië
Ongeveer 6 jaar gebruiken de app
3 juli 2018

Easy to set up, easy to use and the support team very helpful!

Yoco Technologies Pty Ltd
Zuid-Afrika
Bijna 6 jaar gebruiken de app
4 juli 2023

Great App, Kay from customer service was fantastic in helping sort out an issue we were having on the cart page.

Jaggad
Australië
Bijna 6 jaar gebruiken de app
Orbit heeft geantwoord 5 juli 2023

Thank you so much for sharing! - Emily, Head of Support

17 april 2023

Excellent customer service, they fixed an issue with the sales badge appearing overtop of the product image and it looks perfect now. Thank you!!

First Lady Wigs
Canada
Bijna 6 jaar gebruiken de app
Orbit heeft geantwoord 17 april 2023

I'm really glad to hear you had such a great experience! Thanks for sharing :) - Emily, Head of Support

Bewerkt 23 juni 2024

12-08-2022 Really impressed with the support team, they are quick to respond and they helped to resolve my queries within a couple of days. Recommend this app

24-06-2024 Two years on, we are still using this app. The team at Orbit are very friendly and efficient in supporting us, nothing is too hard for them. Highly recommend this app.

CPAP Direct
Australië
Bijna 6 jaar gebruiken de app
Orbit heeft geantwoord 12 augustus 2022

Thank you for the review!! - Emily, Head of Support

15 december 2018

Excellent customer service when we ran into an issue with discounts being transferred to Paypal when customers chose that option to check out. Highly recommend!

Idlehour Boutique
Verenigde Staten
Bijna 6 jaar gebruiken de app
Bewerkt 10 oktober 2022

Thank you so much for your fast response and resolution to my problem with the discount badge. Appreciate the help

Lamingtonnz
Nieuw-Zeeland
Meer dan 5 jaar gebruiken de app
13 december 2021

A very versatile app, allowing you to create all kind of discounts you'd like for your store! I can't think of a better app to use because it allows me to apply any conditions I want for my customers. My favorite part, however, is the customer support - AMAZING customer support who are always there to help: They never left a question unanswered and I know I can rely on them, which is something I never experienced in any app/platform before. Sometimes it may take working your way around Shopify's default discount system to get exactly what you want, for me Paige from customer support has always made this possible (Thank you so much Paige!).

Red Cherry Lashes
Verenigde Staten
Meer dan 5 jaar gebruiken de app
Orbit heeft geantwoord 14 december 2021

WOW this is such a nice review, thank you so much for your kind words! I'm so happy to hear this! - Emily, Support Lead

14 juni 2023

Kay is so easy to talk with and responded swiftly that's why the issue got resolved right away. This is my first time reaching out to them and I'd say awesome customer service! Thanks, Kay!

King and Fifth Supply Co.
Verenigde Staten
Meer dan 5 jaar gebruiken de app
Orbit heeft geantwoord 14 juni 2023

I'm so glad to hear you've had such a great experience working with Kay! Thanks for sharing :) - Emily, Head of Support