Recensies (670)

Algemene beoordeling
4,6
Cijfers per recensieniveau
  • 80% recensies zijn 5 sterren
  • 8% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 2% recensies zijn 2 sterren
  • 8% recensies zijn 1 sterren
31 augustus 2021

Had some issues that took a bit of time to resolve (conflicts with certain functionality between the app and our store) - otherwise I would have rated this 5 Stars. James, Patrick and Kay were very patient and helpful. The issues were resolved and the app functions as intended.

KnobDepot
Verenigde Staten
Meer dan een jaar gebruiken de app
Orbit heeft geantwoord 1 september 2021

Happy to hear things have been resolved! Appreciate you taking the time to leave a review :) - Emily, Support Lead

22 januari 2017

An amazing app and an amazing support! I truly recommend it!

Dealcravings
Canada
24 dagen gebruiken de app
25 augustus 2022

Support is fast response, almost one day can fix and find out the issues. Things will go well after their fix.

HELLOLULU LIVING SOLUTIONS.
Hongkong SAR van China
24 dagen gebruiken de app
Orbit heeft geantwoord 26 augustus 2022

Thanks for the great review!! I'm glad you had such a good experience :) - Emily, Head of Support

Bewerkt 5 december 2021

The App works great and I enjoy the features and ability to offer many discounts at once, and the support is amazing, but for me it ends up costing ALOT as you pay $1 every time someone takes up an offer. Can't find another app which does all of these offers are once though, but I'm just not sure paying hundreds of dollars a month is worth it?

Mountain Dreads
Australië
Ongeveer een jaar gebruiken de app
Orbit heeft geantwoord 3 december 2021

Hi there! Our billing is a usage-based pricing model. This means that you’re only paying for the orders using discounts from our app. So while it can be higher in the busier ...

20 augustus 2020

It just made my store turn slow and prevent customer to add to cart. Every thing used to be ok before but there was a bug now. I have to remove it! :(

BLACKMEOWW
Vietnam
Meer dan een jaar gebruiken de app
Orbit heeft geantwoord 20 augustus 2020

Hi there! We don't see any support requests from your store in our inbox. We'd love to connect and identify the issues you're experiencing - we've sent you a new email to the ...

5 januari 2020

Unfortunately problem wasn't solved therefore, we stopped using this app as much as we would like to utilize on our site.

Suncore Foods Inc.
Verenigde Staten
Ongeveer een jaar gebruiken de app
Orbit heeft geantwoord 13 januari 2020

Hi there! According to our ticket history, the issue you’re experiencing is related to a slide-out cart setting in your theme and is easily fixable. We’ve sent you ...

25 februari 2020

Very satisfied. They helped us customize the local language and the UI. It would be even better if there's price tier based on the features we want to use and we can select what to use because we are interested in only one type of promotion and not using the others at all.

クスミティー 公式オンラインブティック
Japan
Ongeveer een jaar gebruiken de app
27 februari 2017

Great and quick customer service

Article 19 Clothing
Verenigde Staten
22 dagen gebruiken de app
Bewerkt 21 november 2017

Very good app, very customisable and exactly what we need! Support team was brilliant too, had some trouble setting up on a certain theme and they fixed it up without a problem. Would definitely recommend.

Fonez Ie
Ierland
22 dagen gebruiken de app
9 januari 2019

this app does not work well at all. I'm big on other customer reviews so I hope you all really believe me when I say that if you have any issues which this app you will not receive any help from them! its not the fact that they respond late, they never respond at all! the app does not work well and if you disable the app, it still glitches and still allows the dicounts to show up on your site!

Icon
Verenigde Staten
Ongeveer een jaar gebruiken de app