Recensies (665)

Algemene beoordeling
4,6
Cijfers per recensieniveau
  • 80% recensies zijn 5 sterren
  • 8% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 2% recensies zijn 2 sterren
  • 8% recensies zijn 1 sterren
27 februari 2017

Great and quick customer service

Article 19 Clothing
Verenigde Staten
22 dagen gebruiken de app
28 november 2022

I used this app after Shopify's discounts weren't working the way they are supposed to. installed and had 1 tweak I needed fixed. Support helped me within 5 minutes of contacting them on chat.

Akinz
Verenigde Staten
22 dagen gebruiken de app
Orbit heeft geantwoord 28 november 2022

Hi! Thank you so much for this review! I'm glad we were able to help you so promptly during BFCM :) - Emily, Head of Support

Bewerkt 21 november 2017

Very good app, very customisable and exactly what we need! Support team was brilliant too, had some trouble setting up on a certain theme and they fixed it up without a problem. Would definitely recommend.

Fonez Ie
Ierland
22 dagen gebruiken de app
9 januari 2019

this app does not work well at all. I'm big on other customer reviews so I hope you all really believe me when I say that if you have any issues which this app you will not receive any help from them! its not the fact that they respond late, they never respond at all! the app does not work well and if you disable the app, it still glitches and still allows the dicounts to show up on your site!

Icon
Verenigde Staten
Ongeveer een jaar gebruiken de app
30 mei 2017

super fast support! They fixed my issue within 30 minutes, thank you!

Nutranuva
Verenigde Staten
21 dagen gebruiken de app
28 november 2020

I've been using this app a couple of weeks and already have over 30 upsells from it. It works, I've used others that work too but the bang for the buck and professional look and feel makes it better. Easy to use and well. And support is pretty good too. 5 stars

Canine Athletes
Verenigde Staten
21 dagen gebruiken de app
18 februari 2018

The program is good, but the biggest issue we have is that none of the promos apply to a recovered cart. Apparently Shopify does not allow access to recovered carts and USO can't manipulate them.

Windham Weaponry
Verenigde Staten
Ongeveer een jaar gebruiken de app
13 juli 2021

I have met some problem and they are very patient to help! That very good for me, i will keep using it.

Perri Foia
Hongkong SAR van China
21 dagen gebruiken de app
Orbit heeft geantwoord 13 juli 2021

Thank you for your review, Perri! We're so happy you enjoy the app and our support ☺️ - Rosie, Merchant Success

Bewerkt 16 augustus 2023

Excellent support from Alex! Very quick and efficient in helping me fix an issue on my website. Had a wee issue when i was updating my website for a sale but Alex helped me solve the issue very efficiently!

Nice and Nailed
Nieuw-Zeeland
21 dagen gebruiken de app
Orbit heeft geantwoord 3 augustus 2023

I'm so happy to hear this, thank you for sharing! - Emily, Head of Support

19 juni 2023

¡Estoy encantado de compartir mi experiencia con esta increíble aplicación y su equipo de soporte! Desde el primer contacto, me han sorprendido gratamente con su eficiencia y atención personalizada.

Waterloon®
Spanje
20 dagen gebruiken de app
Orbit heeft geantwoord 21 juni 2023

¡Gracias! - Emily, Head of Support