Algemene beoordeling
4,6
Cijfers per recensieniveau
  • 80% recensies zijn 5 sterren
  • 8% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 2% recensies zijn 2 sterren
  • 8% recensies zijn 1 sterren
21 november 2023

USO has been a great app to use with our store over the years. It's helped us offer consistent discounts for customers, and more importantly, the support team has been very helpful. They were quick to respond and made sure we were satisfied with the solution.

Pinetree Garden Seeds
Verenigde Staten
Meer dan 4 jaar gebruiken de app
Orbit heeft geantwoord 27 november 2023

Thanks for being such a loyal customer over the years! We appreciate you :) - Emily, Head of Support

28 juni 2023

Alex is the bomb.com. He assisted with links to articles and by actually going in and making changes.

OLiV Tasting Room
Canada
Meer dan 6 jaar gebruiken de app
Orbit heeft geantwoord 28 juni 2023

I really appreciate you leaving this review, thanks so much! - Emily, Head of Support

26 april 2023

Es una buena aplicación te facilita poder tener varias promociones activas, dandote libertad de elegir los productos o grupos de productos.

Guvier
Mexico
Bijna 6 jaar gebruiken de app
Orbit heeft geantwoord 26 april 2023

¡Gracias por esta reseña! - Emily, Head of Support

12 januari 2023

Good support from customer service team. Very responsive to resolving issue. Thank you for your help!

Simply Organic Beauty
Verenigde Staten
Bijna 6 jaar gebruiken de app
Orbit heeft geantwoord 12 januari 2023

I'm so glad to hear this, thank you for sharing!! Happy it's been a good experience so far :) - Emily, Head of Support

26 augustus 2022

5 étoiles pour le support. Réactif, top !
4 étoiles pour l'application. Ne pas passer par le panier, court-circuite les offres qui ne sont pas appliquées si l'on clique directement sur Payer. Bug à voir !

La Licorne de Victorine | Vegan Select Store à Bayonne
Frankrijk
Meer dan 5 jaar gebruiken de app
Orbit heeft geantwoord 26 augustus 2022

Merci pour l'avis, et les retours! - Emily, Head of Support

6 februari 2023

While the app is not perfect, i do get a very good response from customer service who have been attentive in reply to me and addressing areas of concern. This way, you feel as you get the support required to continue trading. Thank you.

Five Way Cellars
Australië
Ongeveer 4 jaar gebruiken de app
Orbit heeft geantwoord 7 februari 2023

I really appreciate this feedback, thank you for sharing!! - Emily, Head of Support

3 maart 2022

REALLY great service - quick + they got to the bottom of our issue. Rarely do reviews but after they fixed our issue - felt looked after by a real person which isn't always the case with an app you sign up for.

Three Spirit UK
Verenigd Koninkrijk
Ongeveer 4 jaar gebruiken de app
Orbit heeft geantwoord 9 maart 2022

I really appreciate you taking the time to leave a review!! Thanks :) - Emily, Support Lead

21 februari 2023

The app is good , although it can be better . As an example , setting 2 promotion on a product is quite confusing , example setting discount like Buy 1 Free 1 & Buy 2 Free 3 , you can't set the discount with the same method or it will not work .
The customer support is very helpful and fast. A big Thumb-Up for their Customer Support Kay that provide fast and helpful support.

Young Hearts Lingerie Malaysia
Maleisië
Meer dan 3 jaar gebruiken de app
Orbit heeft geantwoord 21 februari 2023

Thank you for the feedback, I'll be discussing this with my product team! - Emily, Head of Support

Bewerkt 25 maart 2021

Pixel Union support was responsive and resolved our issue quickly. Currently using the BOGO feature.

passion resources
Verenigde Staten
Ongeveer 3 jaar gebruiken de app
7 december 2021

Customer Service (James this time) is really quick and helpful. The app is easy to use and we can find a solution to any challenge that might arise. Only downside is using a Shopify Code and USO at the same time.

Pangea
Verenigde Staten
Ongeveer 3 jaar gebruiken de app
Orbit heeft geantwoord 8 december 2021

Thank you so much for this review! We are a bit bound by Shopify limitations when it comes to combining discount codes, but I really appreciate this feedback and will be passing it along to my team. - Emily, Support Lead