Avaliações (671)

Avaliação geral
4,6
Pontuação por nível de classificação
  • 80% das classificações são de 5 estrelas
  • 8% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 2% das classificações são de 2 estrelas
  • 8% das classificações são de 1 estrelas
5 de junho de 2024

Above-and-beyond customer support from Alex. I was so impressed with the level of care to get my store up and running. Amazing, 10/10

The Magic Summit Store
Estados Unidos
26 dias usando a aplicação
Questão respondida por Orbit 12 de junho de 2024

Hey, thanks for this glowing review! We're glad to hear you felt supported as you were getting going.

- Will, Head of Development

25 de janeiro de 2021

Lots of glitches. Main reason I don't like it is the sale price is not visible in either the collection listing OR the individual product listing. The customer only sees their discounted total in the cart and no where else. It makes bulk discounts very misleading.

Lilou Lifestyle Co.
Canadá
Aproximadamente 1 mês usando a aplicação
Questão respondida por Orbit 25 de janeiro de 2021

I'm sorry to hear you've having trouble! This is a feature that's on our current roadmap for the near future. I don't see a previous ticket from you in our inbox, so I've ...

11 de novembro de 2021

Great customer service. I had issues with something I could not fix myself and the team helped me as soon as they could.

Nummer Schilder Store
Países Baixos
Aproximadamente 1 mês usando a aplicação
Questão respondida por Orbit 11 de novembro de 2021

Thanks so much for the review! This means a lot :) - Emily, Support Lead

20 de julho de 2020

Discounts did not triggered, customers still check out, allowing us to know about this issue. Imaging those who abandoned their carts without letting us know. Support put it to poor internet connection and user clicking back and forth during checkout which caused this issue.
The fact that the order confirmation email was shown the discount descriptions but checkout amount did not deduct shows ...

Sorella Singapore
Singapura
Aproximadamente 1 mês usando a aplicação
2 de junho de 2023

Great app! Very quick responses and prompt solutions.

Would definitely recommend this app for additional offers

Paul Penders
Índia
Aproximadamente 1 mês usando a aplicação
Questão respondida por Orbit 5 de junho de 2023

Thanks so much for this review! We appreciate it :) - Emily, Head of Support

1 de dezembro de 2022

app really appreciated, great customer service, specially Alex, quick and effective, I can reccomand this service to all ecommerce owner

Trollbeads Italia
Itália
Aproximadamente 1 mês usando a aplicação
Questão respondida por Orbit 1 de dezembro de 2022

Thank you so much!! I will pass this along to Alex :) - Emily, Head of Support

3 de maio de 2017

I had my web designer install the app and I just set up my first offer. It was very easy to do and I'm looking forward to seeing how it works with my customers!

Dktdesigns
Estados Unidos
Aproximadamente 1 mês usando a aplicação
19 de junho de 2020

I'm testing the app, but I can tell you that the support is very great! they help me to resolve a problem in a few minutes

SISOS
Itália
Aproximadamente 1 mês usando a aplicação
28 de abril de 2017

Really happy! Great support and it's working well :)

It Really Works Vitamins
Reino Unido
Aproximadamente 1 mês usando a aplicação
5 de março de 2020

I use their app and my trial period has finished but they have extended it by 2 weeks and have helped me. They have amazing app and their customer support is very nice and polite too! I recommend them 100 % and wish them good luck and future successes. :)

The Touch Led Light
Bulgária
Aproximadamente 1 mês usando a aplicação