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Kay assisted me regarding my alignment issue and I must say he truly is a professional, and the way he handles the situation is really good. I really love how customer support is there to support small business owners in order to make things easier for us.
Thank you for the kind words! It means a lot to hear you value our support <3 - Emily, Head of Support
Excellent app - we upgraded from their previous Buy X Get 1 app and are thrilled. Love that we can add links in our customer emails for exclusive VIP offers for our customers. Customer service is quick and efficient, no matter what timezone you're in. Keep up the great work!
OMG! This is the best special offers app on Shopify. I know because I tried them all... These guys are amazing. The app is so intuitive, so easy to understand and does exactly what it supposed to and EVEN MORE: They actually added a feature I desperately needed for my shop, they immediately understood what I need and within a few days TA DA it was already active in the app. I am so grateful for you guys you are the best you saved me weeks of work!
The effort, explanation and understanding have been receiving from James were beyond and above all our expectations.
I had to set up a complex bogo offer plus a discount for my VIP customers and it was possible to do with Ultimate Special Offers to do all in one transaction. Big Big help for my business.
I'm super glad to hear you had such a positive experience with James!! I will be passing along the kind words! - Emily, Support Lead
A-mazing, I was stunned with a smashing response from these guys. I asked if it was possible to modify my pop ups and text, and rather than send me to some help page, they actually offered to do it for me right away.
As a result I have a better performing offers and pop ups, my team and customers are much happier with the whole set up.
Fabulous, they are probably stuck with this customer for life now , thank you to the guys in app support, you put Amazon to shame!
Thank you so much for this glowing review! Wow! I appreciate your support :) - Emily, Head of Support
The app is great for increasing your average order value and has great support. I was faced with a particular issue within the app, submitted a support ticket and they solved the issue in a short amount of time. Recommend.
Really happy to hear this, glad we could help! - Emily, Support Lead
Incredible customer support! I had a question and they immediately got back to me with a solution. Much appreciated and will be using the app daily!
I'm so happy to hear this! I appreciate you taking the time to share the kind words about my team! - Emily, Head of Support
Just what I was after - a one stop shop for promotions! So flexible and easy to use. Very quick and helpful customer support too.
very happy. great app. like the new changes/features that have been added over the years like different USO sale/discount types.
Thanks so much for your review! - Emily, Support Lead
I wanted an easy app that would allow me to offer customers a free gift with purchase. Ultimate Special Offers was my choice. They have great customer service for installation support. Thank you.