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After I clicked and uploaded the photo, why can it only be displayed on the product page on the computer, but not on the mobile phone? I need customer service help, thank you!
Hi there,
Our support team requested collaboration access to your store to resolve the issue and ensure that the app works for your theme as it should.
Also, you can always contact our 24/7 support directly via email: support@nexusmedia-ua.com.
Best regards,
The NexusMedia team.
I use the 360 spin feature with this app to create a "Feel and Buy" feeling when showcasing my products for my customers. And this app is simply amazing! Also, the support team is focused on solving your every problem and you can reach them at any time. Thanks a lot!
Hi,
Thanks for such fantastic feedback! We appreciate that!
It's nice to know you like our app, and it's helpful for your business.
If you need further assistance, just contact our 24/7 support team!
Best regards,
The NexusMedia team.
The app does everything that you expect. In addition, the support team is incredible because their responsive rate is very fast and they assisted on anything that I needed. Would strongly suggest this app. 10/10
Amazing application and easy to use app with amazing service, very nice team with quick response to help.
A simple no-fuss app that does exactly what it says. Matched by a support service that's as good as any.
The team is extremely helpful and they are very prompt in their reply. Highly recommended, they are great!
Good app, is doing exactly how i expected. support team are great and very responsive . i really recommend the app if you want a 360 view on your products.
Great app and great customer service, I highly recommended them :)
They helped me within hours and even accessed my code to adapt what was required!
Excellent support solved my issue in a couple of emails!
Would not hesitate to use again on our other stores.
Great app does exactly what is says it does and at a great price. The support team are also amazing, I had an issue adding the code to my site and within 48 hours they'd jumped on and added it for me.
I love the customer service! Its A++++++++. I was having problems with having my products not spinning and they were able to do it for me with no problems. It makes my website looks great! It stands out from the crowd
Awesome app! Really cool and unique feature for shopify stores :)
I'm selling dark iphone cases and samsung cases. This gamifys my storefront.
www.darkphonecases.com
Den was so helpful, he actually, patiently listened to our various suggestions and feel on how the spin feature would work best for our homepage, and I am very impressed with the services and the feel and functionality of this app in highlighting the key features of the displayed product. I definitely recommend the Spin Studio - Spinning Images app!
Cool and easy to use application, support also works very efficiently and helpfully. I honestly recommend!
Great app and amazing helpful customer service. I wanted to integrate the widget into my custom made Shogun page and the team was super helpful and helping me out and setting it up all for me. Works amazingly! Highly recommend
I wanted an app with a 3D view so people can inspect the product in detail and trust my brand even more. Den did an amazing work on helping me with the setup. Looks great and it is very easy to use. Cheers guys!
Super, Amazing, Incredibile!
Service from Aleksei is awesome!!! Even if he did not know if I'll use 1, 10 or 100 products.
If I could I'll put 10 stars instead of 5!
Keep up the good work!
Five Starts doesn't begin to describe it!
I have been searching relentlessly to find a piece of code or service that would allow someone with my novice coding skills to implement a quality product rotation feature that actually works, looks great, and plays nice with my existing design. That also doesn't break my small budget.
I stumbled on Spin Studio in the Shopify App store and honestly, took a chance based on the reviews. Initially the back end is very simple and seemingly sparse with information. BUT, I sent an email to the help/support address and received a reply immediately. It was very late, nearly 10PM my time and had help fully integrating the app within minutes. Not only that, but I received help customizing the SpinStudio feature onto my page without any issue and nothing less than friendly customer care.
Uploading your photo series is beyond easy and once it's in there, your page features an amazing automatic rotation (or manual depending on your settings). I am blown away at how great this product is compared to everything else out there.
I expected this to be one of those ridiculously priced service for the quality it puts out. But it's very affordable, even with the few other paid apps that are already integrated on my site. I HIGHLY HIGHLY recommend that you download the app, test out a series of images, contact the support email if you need assistance setting up/customizing and I guarantee this will become permanent staple to your site.
As someone who has tried hundreds of Shopify friendly apps and cancelled all but three (including Spin Studio), I can't say enough good things about it!
easy to setup and seems to work well. be nice to have to visible controls for the end user
This app is amazing! I looked at all the 360° spin apps and this one is by far the best. You can keep all your static product images along with the spin, which you can't do with some of the others. It's so easy to use, just upload the images and go!
The support is great too, I needed help with the liquid code as my theme had the code in the wrong place. I got a reply almost straight away and the fix was done so quickly with a full explaination of what had beencarried out so I understood it.
The pricing is so reasonable, with a tierd pricing structure depending on how many spins you upload. I love it!
I'll put it straight like this, i had a problem installing this in my custom theme, so i emailed them i didn't think i would get in contact with them because most developers take a very long time to get back at you, but these guys rock!, i emailed them and in couple of hours they emailed me back, stating that they received my email, and they quickly began setting up my store to work with the app. great people! and reliable! the communication has been constant and never a long wait to get back at you!!Great Feed back, awesome customer service and the best response time for getting in contact with me, I was very happy with them, and i plan on remaining a customer for a very long time!! the app works like a charm, the resolution of the rotating images are better that what I've seen out there, and it loads very fast so no worries, i tried it. I totally recommend anyone looking into 3D image rotations for their store to to get this app. CHEERS!!!! ;)
~TIM