Recensies (1.312)

Algemene beoordeling
4,8
Cijfers per recensieniveau
  • 86% recensies zijn 5 sterren
  • 10% recensies zijn 4 sterren
  • 3% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 1% recensies zijn 1 sterren
13 september 2024

great service helping me through step by step

Brow Spa
Verenigd Koninkrijk
21 minuten gebruiken de app
Care Cart heeft geantwoord 16 september 2024

Thank you so much for sharing the feedback. 😇

12 juli 2024

All you need to do is to signup and the agents will do all the support if you ask that. The Agent Kate was very postive :)

My Store
Verenigd Koninkrijk
1 dag gebruiken de app
Care Cart heeft geantwoord 15 juli 2024

Thanks a lot for your feedback. We are glad that our 24/7 support team was able to help you. 🙂

18 juli 2024

was unsure of the set up process, kate made its extremely easy to set up and use highly recommend, amazing customer service

AwaMae
Nieuw-Zeeland
Ongeveer een uur gebruiken de app
Care Cart heeft geantwoord 22 juli 2024

Thanks a lot for your feedback. We are glad that our 24/7 support team was able to help you. 🙂

Bewerkt 10 juni 2024

Don’t use

Edit: I appreciate you reaching out but I simply didn't receive the help I was looking for when I contacted support which occupied the remainder of my day. I was told that support could not physically do anything and I would need to pay someone to do it for me ... I was using the app to make more conversions and it would say my codes that were generated was invalid. LOTS of people tried the wheel but no one received a discount. If it's showing that no one used the app its because it did not work and unfortunately support could not assist me with fixing the issue. I've had the app for 27 days so far AS SHOWN BELOW. I did not uninstall it right away. Some other shopify apps are doing fine and their customer service has been great but this one is just super annoying!

The Hive Collective
Verenigde Staten
27 dagen gebruiken de app
Care Cart heeft geantwoord 10 juni 2024

We apologize for any inconvenience you faced. However, based on our records, we noticed that you did not use the app at all and uninstalled it right away. Our support team has also not been contacted. Our support manager has emailed you regarding this issue. Please respond so that we can resolve the issue and improve your app experience.

6 mei 2024

As a beginner , I was not sure how to make the App spin the wheel work for my shopify store ! But as soon as I got the app . I received a message from Luis from the support team!

Luis helped me to set up everything , the colors theme matching with my site, the discount code at checkout and more ! I really appreciate the support he offered..

Luis went above and beyond and saved me a lot of headache trying to do it myself .

I'm really excited for this app and to increase my subscribers!

Thanks Luis!

pupking
Nieuw-Zeeland
Ongeveer 2 maanden gebruiken de app
18 augustus 2024

super

Drivesafeshop
Bulgarije
6 dagen gebruiken de app
Care Cart heeft geantwoord 20 augustus 2024

Thank you so much for liking the app and the services.

4 juli 2024

The live chat is really helpful. I don't have any IT background but I managed to do it with the live chat help. And my wheel campaign is all set now and I cant wait to make it go live next week. Thank you!

Miss Patina
Verenigd Koninkrijk
Ongeveer 3 uur gebruiken de app
Care Cart heeft geantwoord 6 juli 2024

Thank you so much for the wonderful feedback. We wish you all the very best for the campaign. Our 24/7 support is there for any kind of assistance.

7 november 2024

Very helpful support

Wolf Muscle
Verenigd Koninkrijk
41 minuten gebruiken de app
Care Cart heeft geantwoord 11 november 2024

Thank you so much for your Feedback. 😊

11 oktober 2024

its great customer service is nice

Holiday Hub
Verenigde Staten
12 minuten gebruiken de app
21 mei 2024

Customers spinning the wheel received discount codes that were not valid for use at checkout. Contacted Wheelify Customer Support and was told the issue would be addressed and fixed but still haven't heard anything from the team yet. Kind of disappointing since a customer is waiting for this fix. Will update this app accordingly once the issue gets addressed.

The Press Club
Verenigde Staten
7 maanden gebruiken de app
Care Cart heeft geantwoord 23 mei 2024

Thank you for raising your concern. We apologize for the inconvenience you faced. Your issue was fixed within 24 hours. Our customer support manager has sent you an email regarding this. Please respond to him and let us know if you require any further assistance.

Thanks,
CareCart Team