評論 (1,365)

整體評分
4.8
各級評分數量
  • 86% 的評分為 5 顆星
  • 10% 的評分為 4 顆星
  • 3% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 1% 的評分為 1 顆星
2024年12月31日

The app itself worked great. However when trying to download the list of subscribers it said we had zero when there were over 1000. I emailed support four different times and they said it was fixed. It is not.

Lone Peak Overland
美國
使用應用程式 大約1個月
Care Cart 已回覆 2025年1月2日

We sincerely apologize for the inconvenience you’ve faced with accessing your subscriber list. We understand how important this is and regret the repeated frustration.

Our team is actively working to resolve the issue for your account. Please expect a follow-up from us soon.

We appreciate your patience as we work to make things right.

2025年2月13日

fuck ! Unable to open app interface through shopify backend !

OKMOTech
香港特別行政區
使用應用程式 3天
Care Cart 已回覆 2025年2月14日

Hi OKMOTech,

We sincerely apologize for the inconvenience you experienced while trying to access the app.

Looking at logs, it seems that you tried installing the app while a planned maintenance and upgrade was going on for a brief period of time.

Our team has already reached out to you via email to assist. Please reinstall the app and respond to our email, we’ll ensure everything works seamlessly for you.

2024年8月15日

The app is experiencing issues and needs an update. It is no longer working on my store.

Tastic Deals
美國
使用應用程式 接近3年
Care Cart 已回覆 2024年8月17日

We apologize for any inconvenience. Our customer support manager has emailed you regarding this matter. Please contact us at support@carecart.io. We are committed to resolving all issues.

Thank you,
The CareCart Team

2024年5月21日

Customers spinning the wheel received discount codes that were not valid for use at checkout. Contacted Wheelify Customer Support and was told the issue would be addressed and fixed but still haven't heard anything from the team yet. Kind of disappointing since a customer is waiting for this fix. Will update this app accordingly once the issue gets addressed.

The Press Club
美國
使用應用程式 7個月
Care Cart 已回覆 2024年5月23日

Thank you for raising your concern. We apologize for the inconvenience you faced. Your issue was fixed within 24 hours. Our customer support manager has sent you an email regarding this. Please respond to him and let us know if you require any further assistance.

Thanks,
CareCart Team

編輯時間:2024年6月10日

Don’t use

Edit: I appreciate you reaching out but I simply didn't receive the help I was looking for when I contacted support which occupied the remainder of my day. I was told that support could not physically do anything and I would need to pay someone to do it for me ... I was using the app to make more conversions and it would say my codes that were generated was invalid. LOTS of people tried the wheel but no one received a discount. If it's showing that no one used the app its because it did not work and unfortunately support could not assist me with fixing the issue. I've had the app for 27 days so far AS SHOWN BELOW. I did not uninstall it right away. Some other shopify apps are doing fine and their customer service has been great but this one is just super annoying!

The Hive Collective
美國
使用應用程式 27天
Care Cart 已回覆 2024年6月10日

We apologize for any inconvenience you faced. However, based on our records, we noticed that you did not use the app at all and uninstalled it right away. Our support team has also not been contacted. Our support manager has emailed you regarding this issue. Please respond so that we can resolve the issue and improve your app experience.

2024年9月2日

The wheel is easy to set up if you use one of their ugly templates. If not, it takes too long and the interface is not great. Use one of the other apps. I wasted too much time trying to figure this dumb one out.

Emergency Proof
美國
使用應用程式 大約4小時
2024年4月3日

Only 300 website impressions on the free plan. Lol. That goes in less than a day for every store.

Gamer Tech
葡萄牙
使用應用程式 1天
2024年6月17日

Se queda pegada, y el inbox no funciona

Mindset
智利
使用應用程式 大約1個月
Care Cart 已回覆 2024年6月20日

Nos disculpamos por cualquier inconveniente causado; sin embargo, su declaración no es clara ya que la aplicación no incluye ninguna función relacionada con la bandeja de entrada. Nuestro gerente de soporte le ha enviado un correo electrónico, contáctenos en support@carecart.io para que

2021年4月14日

bad app, keeps loading multiple times even to users who have alrdy played! hurts website user experience and conversion rates drastically. maybe coz its a free app its neglecting basics?

Almo Wear
印度
使用應用程式 大約2年
Care Cart 已回覆 2021年4月14日

I apologize for your experience. App is designed to reopen the popup at least after the half hour if a customer close it or win the code. Otherwise if you have enabled all the auto triggers then it will pop open once for each trigger. So only required trigger should be used.

Please connect with our support team via in-app contact form and they will help you correctly set up the app. We are so sure that once set up you'll love this free app. All the best!

2020年11月9日

It's easy to use but I have no way of knowing if it does it's job because the company forces you to add a review before you have access.

Oddity Brand
美國
使用應用程式 8個月
Care Cart 已回覆 2020年11月10日

Adding the review is totally optional to use our free app and we have also mentioned that in the app. App is working fine on your shop and you can see detailed analytics to know the app's performance. Our support manager will also reach out to you for further assistance.