SPD Split Payment & Deposit

SPD Split Payment & Deposit

Recensioni (83)

Valutazione complessiva
4,3
Numero di recensioni per livello
  • Il 70% delle recensioni ha 5 stelle
  • Il 11% delle recensioni ha 4 stelle
  • Il 4% delle recensioni ha 3 stelle
  • Il 6% delle recensioni ha 2 stelle
  • Il 10% delle recensioni ha 1 stelle
25 agosto 2023

DO NOT USE! did a split credit card payment, and money was not deposited into our account in shopify. "Customer service" useless.

MyWatchLLC
Stati Uniti
4 mesi di utilizzo dell’app
FINLOOP SOLUTIONS LLC ha risposto 2 ottobre 2023

Thanks for your feedback and sorry you had a bad experience. We are looking into this issue and hope to resolve it promptly and accurately. Our team contacted you via email, please drop us a line at your convenience.

16 settembre 2019

Rating 5 stars for the impeccable customer service! Still waiting to see if customers will use this feature, but the Split team helped me integrate their product beautifully into my store.

Kurly Klips
Stati Uniti
7 giorni di utilizzo dell’app
FINLOOP SOLUTIONS LLC ha risposto 17 settembre 2019

Thanks for the review! We're glad to hear our support specialists were able to provide you with the amazing service that we're proud of. Let us know if you need any help!

2 febbraio 2022

I needed to offer more flexible payment options for some of our courses and products and this app made it easy to do.

Enhanced Beauty Supply
Canada
6 giorni di utilizzo dell’app
29 maggio 2019

This app is easy to set up and integrates nicely. It works excellently for telling people what to pay however I am wanting to let people pay the amount they want. The support team are very helpful and quick with responses.

Caperly
Australia
3 mesi di utilizzo dell’app
FINLOOP SOLUTIONS LLC ha risposto 30 maggio 2019

Thank you for your review and for the idea of our app improvement :) Please feel free to get back to us if you need further assistance. We are here to help you any time.

Data modifica: 30 novembre 2017

An honest review:

I am not sure why this isn't a fundamental shopify option. The idea is great. I have had some time to test the app and found I problems a few times.

Support are also very slow, and either don't understand english, or are simply stupid. They will waste a lot of your time and cost you alot of money.
I really don't think the Devs of this app are really competent as theres issue after issue with this app. I have never been able to use it for a whole week with out issues.
Its not a simple install.
Theres a lot that needs to be changed in CSS and it isn't completely responsive. I had to get them to fix it because it overlaps on many mobile phones. Still to this day, you cannot use it because it overlaps on some mobile screens. Devs don't know what they are doing again.

Theres a payment widget that pops up with your new split orders. That widget breaks your website. I will disable anything and everything that its on top of.
If it sits on your menu bar, say goodbye to your whole menu. You cant click anything. Making the app useless and you lose sales.

All in all. I have good hopes for this app but I cannot see it being used untill it works and support sort their stuff out. Because as of right now, Alex from support is about as useful as a potato changing the the light globe.

2 stars, one for a great idea. and 2 for it being free.

Emer Jones Apparel
Australia
3 mesi di utilizzo dell’app
17 ottobre 2022

This app is great, and the customer support is excellent. I would recommend it to any store that sells high end products.

TOZANDO KATANA SHOP
Giappone
4 giorni di utilizzo dell’app
Data modifica: 27 marzo 2020

Initially gave this app a 1 star review. PLEASE NOTE: THIS APP DOES NOT TAKE ANY AUTOMATIC PAYMENTS. It simply splits the payments for your customers, and you have to rely on your customers honor to pay during the time period you give them. Well, I had 5 customers that didn't pay once the deadline came and went. Now, their status says "expired" on the app. Now, I have to take the time to email each customer individually that a payment has not been made, because I cannot do anything about this status on the app. I was informed I can't do anything once the deadline has passed. I'm now out $150. If customers knew this about any shop that carries this app, they could actually just wait to get their item, and decide not to pay since it's not an automatic payment. I can't rely on customers to honor their word to pay once they've received the item. There's no incentive then. Gave an extra star for the customer service rep that calmly helped me.

Rock Blocks
Stati Uniti
Circa un mese di utilizzo dell’app
FINLOOP SOLUTIONS LLC ha risposto 27 marzo 2020

Thanks for your feedback. We tried to contact you via email, please drop us a line at your convenience in order to discuss the situation.

20 dicembre 2020

This app could be helpful in certain environments, but not if you use print on demand or other vendors where orders are triggered automatically when a customer places them. A new order is created for each split order thus triplicating orders with other vendors.

LPBoutique
Stati Uniti
25 giorni di utilizzo dell’app
FINLOOP SOLUTIONS LLC ha risposto 21 dicembre 2020

Thanks for your reedback and sorry that you've faced inconvenience :(
Please feel free to contact us 24/7 in case of any difficulties with our apps in future, we are always here to assist.

7 ottobre 2018

I installed this app but the SPLIT PAYMENT button is not showing up in the desired position i want it to show. it seems like not working at all...!!! what should i do?

Scents & Fashion
Filippine
13 giorni di utilizzo dell’app
22 marzo 2018

This App needs to improve. It didn't solve my billing problems through shopify for the following reasons:

- The Deposit feature is replaced by Discount which is very confusing
- You can not give any discounts on the items once you add them to the order. (you would have to go change the initial price of your product every time; it doesn't make sense)
- The app forwards automatically 2 different invoices to the client that are confusing

Casa Suarez1
Canada
7 giorni di utilizzo dell’app