SPD Split Payment & Deposit
Soddisfa i massimi standard di qualità di Shopify in termini di velocità, facilità d’uso e utilità per i merchant
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This app does not consider tax, so its not helpful when the customer tender amount for one of the split payments is fixed!
Hello. Thank you for the review . Could you please know that we’re committed to helping every user find a solution. We encourage you to reach out to our support team—we’re always here to assist and will do our best to help resolve any challenges.
Initially gave this app a 1 star review. PLEASE NOTE: THIS APP DOES NOT TAKE ANY AUTOMATIC PAYMENTS. It simply splits the payments for your customers, and you have to rely on your customers honor to pay during the time period you give them. Well, I had 5 customers that didn't pay once the deadline came and went. Now, their status says "expired" on the app. Now, I have to take the time to email each customer individually that a payment has not been made, because I cannot do anything about this status on the app. I was informed I can't do anything once the deadline has passed. I'm now out $150. If customers knew this about any shop that carries this app, they could actually just wait to get their item, and decide not to pay since it's not an automatic payment. I can't rely on customers to honor their word to pay once they've received the item. There's no incentive then. Gave an extra star for the customer service rep that calmly helped me.
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This App needs to improve. It didn't solve my billing problems through shopify for the following reasons:
- The Deposit feature is replaced by Discount which is very confusing
- You can not give any discounts on the items once you add them to the order. (you would have to go change the initial price of your product every time; it doesn't make sense)
- The app forwards automatically 2 different invoices to the client that are confusing