SPD Split Payment & Deposit

SPD Split Payment & Deposit

レビュー (83)

総合評価
4.3
評価レベルごとの件数
  • 評価の70%は5つ星です
  • 評価の11%は4つ星です
  • 評価の4%は3つ星です
  • 評価の6%は2つ星です
  • 評価の10%は1つ星です
2023年8月25日

DO NOT USE! did a split credit card payment, and money was not deposited into our account in shopify. "Customer service" useless.

MyWatchLLC
アメリカ合衆国
アプリの使用期間:4ヶ月
FINLOOP SOLUTIONS LLCが返信しました 2023年10月2日

Thanks for your feedback and sorry you had a bad experience. We are looking into this issue and hope to resolve it promptly and accurately. Our team contacted you via email, please drop us a line at your convenience.

編集日:2023年12月27日

I initially had issues with this app as it is not compatible with Bold Product Options. I did not know that until after months. It caused quite a bit of issues and took me many weeks to get paid my $9890.00. There customer service has been very through in helping get this resolved though. They have helped me move over to another app that is supposed to be compatible. I very much appreciate their customer service specifically Kensia is wonderful.

Healing The Hyperbaric Way
アメリカ合衆国
アプリの使用期間:4ヶ月
FINLOOP SOLUTIONS LLCが返信しました 2023年12月29日

Thank you so much for taking the time to share your feedback with us. We truly appreciate your insights as they help us improve our service.
We’re glad to confirm that our app is indeed compatible with Bold Product Options. However, we’ve noticed that there were some challenges specific to your store’s setup that impacted the integration. These issues appear to be unrelated to our application’s functionality.
We understand how crucial seamless operation is for your business, and we’re here to ensure just that. Please rest assured that our team is committed to providing you with comprehensive support. This includes assisting with queries related to third-party applications, like Bold Product Options, to ensure a smooth and efficient experience with our app.
Your satisfaction is our top priority, and we’re always eager to help in any way we can. Don’t hesitate to reach out if you have any further questions or need assistance.

編集日:2023年7月31日

Due to the fact that after the first installation, the customer paid the amount to pay for shipping twice, which is true, so uninstall the app. I think the app is indeed very easy to set up successfully, and like our sauna, the simplicity of the installation is the biggest advantage of the product. No need for fancy features, it is a success. I will be installing this app to test it again and if it doesn't produce the correct order amount perfectly, I will be very disappointed again.

SalusHEAT
中華人民共和国香港特別行政区
アプリの使用期間:4ヶ月
FINLOOP SOLUTIONS LLCが返信しました 2023年6月6日

Thank you for your feedback. It's great to hear that everything is going well for you now. If you have questions, please don't hesitate to reach out to us.

2022年8月29日

1 ứng dụng tuyệt vời mà tôi đang tìm kiếm. Support cũng rất tốt, hỗ trợ rất nhiệt tình. Cám ơn team về tất cả!

INFINI.Tee
ベトナム
アプリの使用期間:4ヶ月
編集日:2019年11月20日

Seems like a great app so far - BUT how do you account for product shipping costs? if the split payment happens in the cart and shipping is calculated at check out

G-FORCE POWERSPORTS
アメリカ合衆国
アプリの使用期間:3ヶ月
FINLOOP SOLUTIONS LLCが返信しました 2019年11月21日

Thank you for your review!
Please contact us via live chat within the app, so we could describe the app's workflow. Have a great day!

編集日:2023年7月11日

Mostly a good app to offer customers part payment without using Afterpay etc
Easy to install and simple to use with options for various payments

i did have issue with payment of the app and they did respond promptly

mysticstarlux
オーストラリア
アプリの使用期間:3ヶ月
FINLOOP SOLUTIONS LLCが返信しました 2023年7月4日

Thank you for sharing your feedback! Customer satisfaction is our top priority, so we're happy to hear that our team provided you with excellent service.

編集日:2017年11月30日

An honest review:

I am not sure why this isn't a fundamental shopify option. The idea is great. I have had some time to test the app and found I problems a few times.

Support are also very slow, and either don't understand english, or are simply stupid. They will waste a lot of your time and cost you alot of money.
I really don't think the Devs of this app are really competent as theres issue after issue with this app. I have never been able to use it for a whole week with out issues.
Its not a simple install.
Theres a lot that needs to be changed in CSS and it isn't completely responsive. I had to get them to fix it because it overlaps on many mobile phones. Still to this day, you cannot use it because it overlaps on some mobile screens. Devs don't know what they are doing again.

Theres a payment widget that pops up with your new split orders. That widget breaks your website. I will disable anything and everything that its on top of.
If it sits on your menu bar, say goodbye to your whole menu. You cant click anything. Making the app useless and you lose sales.

All in all. I have good hopes for this app but I cannot see it being used untill it works and support sort their stuff out. Because as of right now, Alex from support is about as useful as a potato changing the the light globe.

2 stars, one for a great idea. and 2 for it being free.

Emer Jones Apparel
オーストラリア
アプリの使用期間:3ヶ月
2018年2月25日

The Split - Partial Payments app is a must-have for your store! If you have products that are on the pricer side, it allows customers to use more than one card or even split payments with a 3rd party. It was very easy to set up and chat assistance was available instantly when I had an inquiry. Many thanks for this great app!!

Electric Cycling House
アメリカ合衆国
アプリの使用期間:3ヶ月
2022年3月14日

i love it. so far its doing everything it said it would. i cant wait to see how my customers feel about this new feature.

Finessful Lifestyle
アメリカ合衆国
アプリの使用期間:3ヶ月
2019年5月29日

This app is easy to set up and integrates nicely. It works excellently for telling people what to pay however I am wanting to let people pay the amount they want. The support team are very helpful and quick with responses.

Caperly
オーストラリア
アプリの使用期間:3ヶ月
FINLOOP SOLUTIONS LLCが返信しました 2019年5月30日

Thank you for your review and for the idea of our app improvement :) Please feel free to get back to us if you need further assistance. We are here to help you any time.