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SplitOrder app is exactly what we needed. It's a pretty simple app with easy settings. We started doing splits manually at first to get familiar with the app and address any questions before we set everything to be automated. They were very responsive to our emails and we worked through any issues. We are now using the automated feature and it's been smooth sailing.
App simply just doesn't work. Ran the software on orders and it doesn't absolutely nothing. Simply a waste of money, resources and time.
Hi, Please feel free to reach out for some help, as all workflows and 3rd parties differ with orders - and we can recommend the best setup to suit your specific workflow!
We have different currencies and on split orders it doesnt keep the fixed prices. We cant use this app at all.
Our experience with this app was extremely pleasant. We need to use this app to help separate some of our orders that included some pre-ordered products.
Hi Garden Answer,
Would love to help, though to be honest I think what your referring to isn't us at SplitOrder, as we don't touch (inadvertently or in-app) the continue selling when out of stock setting??
As to any unexpected behavior, if you were interested in re-downloading the App for another try. We could then address any conflict or suggest a work-around, as while our options are quite vast, splitting orders does have a lot of moving parts, especially with 3rd parties and unique workflows.
SplitOrder truly helps us when we were in a bind and out of options. The app was super easy to use, and it helped solve our problem. Their Customer Service team is so helpful and patient.
Hi team!
please reach out to us nithis@sweetkaramcoffee.in. We are facing an issue in split the order using tags. It is not working as expected. Please help us!
Hi Sweet Karam, I'm sorry, when you emailed us about this, you then said "please ignore the above email. It is working now"
Anyway, if you could email us with some specifics, we would be more then happy to help!
The app is not too over complicated and is very easy to use. But, just like everything that is under development for improvements there were a few bumps we faced on the way which were address promptly.
We have done a lot of back & forth with the app Dev to perfectly fit our needs. Now it works like a charm and is part of our daily business routine. Thanks a lot!
Our store had several integrations that were going to be impacted by the deprecation of the Shopify fulfillment API. The SplitOrder app was almost the perfect solution to our problems. After contacting Mercantile Solutions, they were able to enhance the existing SplitOrder app to meet our requirements. Saving us a lot of time and money. Thanks for your help Mercantile Solutions!
The creators of SplitOrder are brilliant geniuses! They made it possible to streamline our business processes from manual to automated.
We sell subscription and one-time boxes. These products often ship on different dates. One time boxes ship right away. Subscription products ship on a specific day each month. Orders with subscription and one time products need to be split into separate orders so they can be fulfilled at the right time. When I tested SplitOrder, it didn't originally split orders for our use case, so THEY BUILT THE FUNCTIONALITY! I was floored by the service they provided. Top notch! SplitOrder now works perfectly. Thank you, Jesse and team, for everything!
