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This app provided the solution we needed to split shipments in Shipstation so that each shipment only contained one SKU, saving our fulfillment team time from having to split shipments manually. Their support team was also very helpful with getting this setup properly!
We have done a lot of back & forth with the app Dev to perfectly fit our needs. Now it works like a charm and is part of our daily business routine. Thanks a lot!
SplitOrder app is exactly what we needed. It's a pretty simple app with easy settings. We started doing splits manually at first to get familiar with the app and address any questions before we set everything to be automated. They were very responsive to our emails and we worked through any issues. We are now using the automated feature and it's been smooth sailing.
We have a subscription service which customers purchase multiple boxes in one order that need to be split. Since Shopify doesn't have the option to split items in an order, we came across this app and it has been a huge help. Customer support is great as they helped to set up a service that would work for our business. Thanks!
SplitOrder truly helps us when we were in a bind and out of options. The app was super easy to use, and it helped solve our problem. Their Customer Service team is so helpful and patient.
For over two years we have been wanting to have an app that split orders automatically for our pre-orders - Shipstation does not have this feature, though customers have been asking them for this for over a decade. I thought we were going to have to develop our own app, but I decided to check on the app store recently and found SplitOrder! The app is easy to install, and if I had any issue the customer service was quick to respond and help me get it installed! They even took an Idea that I had and implemented it immediately! Really great to finally have a solution to this problem.
So far this has been exactly what we needed. We have a subscription box and ecomm shop, and people often order a mixed cart of these things. Our subscription ship in one big batch per month, and the only way to split mixed orders was manual. This is totally worth the price :)
I used this app to split different types of Shopify line items into their own orders based on tags. For example: preorder products were split from non-preorder products into two orders. Order-level tags were created and a "-BACKORDER" suffix was added to the split order :). Might I add, this is all done instantly after an order gets placed and before other processes get involved which is very nice. I really like how the team was very quick to work with us to accomplish our individual needs. After months of use, I cannot complain about anything. Thank you!
Our store had several integrations that were going to be impacted by the deprecation of the Shopify fulfillment API. The SplitOrder app was almost the perfect solution to our problems. After contacting Mercantile Solutions, they were able to enhance the existing SplitOrder app to meet our requirements. Saving us a lot of time and money. Thanks for your help Mercantile Solutions!
The creators of SplitOrder are brilliant geniuses! They made it possible to streamline our business processes from manual to automated.
We sell subscription and one-time boxes. These products often ship on different dates. One time boxes ship right away. Subscription products ship on a specific day each month. Orders with subscription and one time products need to be split into separate orders so they can be fulfilled at the right time. When I tested SplitOrder, it didn't originally split orders for our use case, so THEY BUILT THE FUNCTIONALITY! I was floored by the service they provided. Top notch! SplitOrder now works perfectly. Thank you, Jesse and team, for everything!