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Great customer services were able to solve my syncing product issues. I am great that I can now spread my products to other potential resellers.
Thank you for your feedback! It give us great motivation that we are able to make our suppliers happy by addressing and resolving the issues you raised. Happy Spocket-ing!
Customer service contact me after I had complained and they resolve the problem they are working with me over email thank you Tracy
Hey there! Thanks so much for the feedback and truly sorry for the inconvenience the application process has caused you. Our Suppliers team does take some time to review supplier applications as we want to ensure that our merchants are given access to the most reliable suppliers. In any case, we raised this to our Suppliers team and have asked them to provide the reason for them not proceeding with your application. Perhaps we can also look into a reassessment of your proposal. We humbly ask for your patience as we discuss this among the team, thanks!
I found setting up this app to be very simple and was guided by a representative (Imelda) from Sprocket to ensure all went smoothly and quickly. Within the first few days of my products being made available, I received my first order! Yay! Looking forward to many more in the coming weeks and months.
Thanks for the awesome review! We're glad to hear you had a great experience our Operations Manager and we are happy that you were able to get a sale within the first week.
We are looking forward as well to working with you!
Great team to work with, helpful staff and quick replies on any minor issues. Had a couple sync problems that they fixed right away.
We love the feedback and we are very thankful for sharing your experience. Please know we are just one email away and we will acknowledge your inquiries as soon as possible. Thank you!
Great way to expand your business. It takes time but the world belongs to those who can wait!! Try it out!
We are loving your optimism! That's absolutely correct! We believe that Success takes time, effort and patience. Spocket is looking forward to growing with you!
Great app for suppliers! Staff has great communications and sync products/ inventory is very easy.
Great customer service. Took less than a day to set up my account and sync products from Shopify. Most impressively, we immediately started receiving orders!
Conrgratulations on making sales! We hope for your speedy growth and a long time partnership with amazing suppliers like you.
I love this app. I have been introduced to many other retailers who successfully help me sell my products.
Thank you,
Linda Singh, President, Sitara Collections
We are so grateful that you took the time to leave us a feedback! We will always be ready to assist and attend to your needs, just contact us anytime at support@spocket.co.
This app does not comply with EU Tax Regulations. We have tried to contact them several times to ask them to fix the issue, but with no success.
Smooth experience so far. I really like that I can see how many retailers are selling my products, it also helps me understand what my most popular products are. We are a growing manufacturer, so this is an exciting new sales channel for our company.
Transparency is important to us, so information like this is something we make available to you. Thanks for this and we wish you nothing but growth!