Spocket for Suppliers , 51 recensioni

Valutazione complessiva
2,2
Numero di recensioni per livello
  • Il 61% delle recensioni ha 5 stelle
  • Il 2% delle recensioni ha 4 stelle
  • Il 2% delle recensioni ha 3 stelle
  • Il 4% delle recensioni ha 2 stelle
  • Il 31% delle recensioni ha 1 stelle
14 maggio 2019

Doesn't work after installation. Just seeing a blank screen and not able to sync my shopify with the app.

Naturally Free Inc.
Stati Uniti
12 giorni di utilizzo dell’app
Spocket ha risposto 13 giugno 2019

Our apologies! Please know that this has been fixed the moment it was reported and you may now re-install and re-apply as a supplier. Please know that our tech team are always on their toes to make sure that your concerns are well attended and promptly acknowledged. We would also like to get in touch with you to extend our assistance and expertise in ensuring you will have a flawless transition with us. We’re looking forward to make this partnership the best experience for you.

26 luglio 2020

the worst experience and first impression. they acted like they didn't have the services false marketing. don't help new shopify stores.

TraciKBeauty
Stati Uniti
10 giorni di utilizzo dell’app
Spocket ha risposto 27 agosto 2020

We're sorry to hear about your experience and first impressions. We want to make sure that we properly vet each and every supplier applicant that we have. If you feel that our on boarding team should re-evaluate your application and request, we would be more than happy to investigate and re-evaluate. Please reach out to us at support@spocket.co and we'll gladly asisst you! Thank you for your kind understanding and patience!

31 luglio 2019

Pretty worthless app. Install it and wait for days upon days then they notify you saying they are not taking new vendors. Oh well

Apotheosis Training Performance
Stati Uniti
6 giorni di utilizzo dell’app
Spocket ha risposto 2 agosto 2019

Thank you for sharing your feedback with us. We would like to ask for your utmost understanding that we have to follow certain guidelines not just of Spocket but also retailer platform policies that many merchants are using or associated with. We have been trying to reach out, but we were unable to contact you through phone. Should you wish to discuss this further, you can contacts us via support@spocket.co.

Data modifica: 6 ottobre 2022

Pricing was all messed up due to being in Canada it shows USD pricing but no indication that it is USD. When I asked support it was a big run around and delays. Then after a phone call and asking me to try the app again i realize none of the picture imported. Sigh, back to Tech support. I'm not even set up yet! Update* They don't check the issue but instead give you time wasting advise like clear your cookies and come back. There is no real support! Then they say let me get you support after tonnes of time wasted following steps that do nothing! So you wait many days for the REAL support to get back to you.

Carver Maker
Canada
6 giorni di utilizzo dell’app
2 agosto 2019

Great app! Very easy to use it! Great customers service too! They helped me in matter of minutes to set up properly my one of a kind statement jewelry as a suppliers for Spocket !

Maiden-Art
Italia
1 giorno di utilizzo dell’app
Spocket ha risposto 3 agosto 2019

Please accept our gratitude for sharing your experience with Spocket! We value your relationship with us as a supplier and knowing how we were able to help you is a great deal for us! Please feel free to reach out anytime at support@spocket.co.

30 dicembre 2020

Used it for 2 weeks and everything is great. Used it for 2 weeks and everything is great. Really like

Renegade Home
Stati Uniti
Circa 20 ore di utilizzo dell’app
29 ottobre 2019

I am very happy with this app. It is has everything I need to manage and publish my products for my clients. I like the amount of details it takes care of me automatically. The customer support team is also top quality. Never had any questions or issues unanswered. They also have extensive learning materials that I am using to improve my business and reach more clients easily.

99ish
Bangladesh
Circa 15 ore di utilizzo dell’app
Spocket ha risposto 29 ottobre 2019

We're loving your feedback! Thanks so much and we hope to become better and eventually the best dropshipping app in the market.

1 settembre 2019

I downloaded the app and set up my information, but I'm not sure if it's suitable for drop-shippers? Can anyone clarify this for me?

SHERATIQUE
Arabia Saudita
8 giorni di utilizzo dell’app
Spocket ha risposto 2 settembre 2019

Welcome to Spocket, Sheratique! No need to worry about a thing as we are here to help and guide you all the way! You may want to download Spocket for dropshippers. If you'd like to help us you out further with your inquiry, send us an email at support@spocket.co or better yet, chat with us so we can advise you accurately.

12 agosto 2019

I've known about Spocket for a while now, and interacted with them throughout that time. I (newspookie) joined this year and it's been a great platform for giving my brand a larger distribution channel. They make it so easy to integrate with my existing Shopify account as well the support team is so helpful and respond quickly to any questions you have. It's all been positive from my end!

newspookie
Canada
7 minuti di utilizzo dell’app
Spocket ha risposto 12 agosto 2019

We're grateful to hear that you had the best experience! Make way for some more app improvements and more items that we will soon be launching. Cheers!

20 luglio 2019

Excellent app with the support to match. We had a few issues syncing inventory due to having an older version of the app, but support and tech team went above and beyond to fix it. Loads of orders coming in now!

Prince & Princess Petwear
Regno Unito
Spocket ha risposto 20 luglio 2019

Congratulations on making sales and you rock! We are your family here in Spocket and everyone pitches in to help one another! Feel free to let us know if we can help you with anything, anytime!