Spocket‑ EU & USA Dropshipping , Počet recenzí: 5 192
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I like the customer service, and how quickly they respond to my concerns. I just upgraded to the 'Pro'
Thanks for leaving us such a wonderful review. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
It is easy to operate and very user friendly, however I wish there were more toy and clothing selections .
We’re so grateful that you took the time to share your feedback with us! We'll keep on adding more products for you to choose from. In the meantime, we'll have this coordinated with our supplier operations team so they will be aware. Reach out to us at support@spocket.co and we'll help you further with our extensive list of clothing and toy products! - Irene
The customer service I received from Abby was phenomenal. She responded promptly and helped with all of my needs, giving me the peace of mind I needed when an issue arose with a customer's order.
Awesome! Thanks for your wonderful feedback! We’ll make sure we pass your kind words along to Abby, who we know will be delighted to read your comment. Have a great day! We hope to assist you again soon! - Erwin
A GIANT SCAM. STAY AWAY!!!!!!! My previous review was based on being new and never having any orders from this platform plus they said I would get a discount if I left a 5 star review (never got any discounts). I have to say this has been the WORST experience with SUPPOSEDLY "verified" suppliers. I am careful to select items for my stores which are advertised as shipping from the USA. So far only ONE of my orders has shipped and ALL the rest sat for weeks and then were eventually cancelled, different suppliers. If you want your new business to tank quickly, they are great. They have fake 5 star ratings on all their suppliers with no way to actually rate them, no data on actual performance, just some fake stars under a fake name. Automated customer service which will continually apologize with no actual help. Most suppliers can't be contacted as advertised either. A GIANT SCAM. STAY AWAY
We're glad you can now find the products you need for your store. Using Spocket is indeed very simple, especially with everything we can offer to help you succeed! Thank you for deciding on Spocket! - Irene
Love this app, really easy to use and there is a lot you can pick from. This is a must have app if you are starting your brand new store.
Thank you for the review! We are glad Spocket was able to help you with your online store and also appreciate you recommending us. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
I just signed up for a trial Empire plan last night. So far impressed with the support response. I had a nice and very informative chat with Vash, kind of onboarding experience with how to use Spocket to list product in my store.
So far so good for my first 24 hours with Spocket!
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. Happy Spocket-ing!
I am thrilled to give Spocket a well-deserved 5-star rating! As an aspiring e-commerce entrepreneur, I have found Spocket to be an invaluable tool in transforming my business. From the moment I signed up, I was impressed by the platform's user-friendly interface, which made navigating through the extensive product catalog a breeze.
Hi there! We appreciate you recommending Spocket. Thanks for finding Spocket really convenient for dropshippers. Looking forward to the success of your store😊Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
I used this app and is working good, have good providers, and the support is very fast, I think they're very good and competitive, easy to used,
Welcome to Spocket where we make sure the support is available 24/7! You can look forward to many more awesome features! Thank you for choosing Spocket!
I feel like I am over paying for this app and I'm honestly disappointed. You aren't able to sell on Google Shop, Etsy, or Ebay. There are NO product reviews so it makes it hard to know if the product really is good. I wish you could at least see reviews and you were able to put them on your site too.
Thank you for sharing your honest feedback! You'd be happy to know that the feature to allow product/supplier reviews and being able to sell on more platforms is already in the works and may be implemented soon! Our developers are taking their time to make sure that this feature will be flawless, as we understand that this is something that can help improve both our experiences with products and suppliers. Meanwhile, our "Order Sample" feature is one sure way to actually see if the product you are planning to sell is a good fit for your store. Also, another way would be to reach out to our 24/7 support team and simply ask about how a specific listing is doing in terms of sales. We're more than happy to help make your experience better! Please don't hesitate to reach out to us anytime! Thank you! -John
Hi, I had a question about a purchase made from my store and Prinz was super helpful and explained everything I needed to know.
Thanks for your feedback! We’re truly grateful for your comments about Prinz and will make sure we share your compliments with him! We hope we’ll have the opportunity to assist you again. - Erwin