Spocket ‑ US & EU Dropshipping , Počet recenzí: 5 260
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One of the best websites. Wish winning products had faster shipping times. But other than that, great suppliers.
Thank you for taking the time to share your feedback with Spocket. We’re proud to deliver great value to our dropshippers and rest assured that we are focusing on supplier sourcing so we can add more products and suppliers that offer fast shipping. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
Only had the app for a few weeks, but everything has been great. Have made some sales from Spocket and the wide range of products they have to offer. Only thing I wish is that when importing over it would have some verbiage to help you in the description.
You for sure should try the 14 day free trail so that you can see the great products that they have.
We are very happy to know that your experience with Spocket has been great! Our team works hard in order to keep up the great experience that you have and we appreciate the feedback about possible improvements! Rest assured that we are working on it! Congratulations on your first few sales!
Including it’s main benefits, how it works, key features, if you can build a successful online store with it, and if it's actually worth the money
Thank you for the wonderful review and for taking the time to share your feedback with Spocket. We value your input and encourage you to let us know more details about your experience with us. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
Very nice. it is quick and easy to use. Nice product choice good interfacing. It works well. Spocket
Thanks for sharing your experience! Spocket is indeed easy to use and most recommended for beginners in the dropshipping business. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
love this, easy to use best products and suppliers for drop shipping would highly recommend not better ecommerce platform
Thanks for your awesome feedback! We are so glad to know that you love the app and find it reliable. Feel free to reach out to us if you need assistance. Have a lovely day! -Mhike
I was experiencing a problem importing products into my Spocket account, however it was quickly resolved with the help of Edrielle from Spocket. She walked me through various solutions and responded to my questions super fast. Really satisfied with their customer service and recommend them to everyone!
Thank you for your review! We’re pleased that Edrielle was able to provide you with exceptional service. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
I did not wanted to continue with the dropshipping with spocket because of some personal reasons. So i contacted spocket customer service through live chat.I had a great experience with Rohini from Spocket's customer service. She confirmed the cancellation of my subscription efficiently and was extremely polite and friendly throughout the process. Her professionalism is a testament to the excellent customer service at Spocket. Thank you, Rohini!
Thanks for your feedback! We’re truly grateful for your comments about Rohini and will make sure we share your compliments with her! We hope we’ll have the opportunity to assist you again in the future! Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
The BEST!!! I love it. help my store a really lot. I would recommend it to my friends. Easy to use.
Always happy to help because we want you to succeed! You're always welcome to reach out to us at support@spocket.co. Thank you for using Spocket and for recommending us to your friends!
Just started using this app. So far its one of my favorites. I like the inventory and prices. Still learning more about it.
Welcome to Spocket! We totally understand how hard it is when you are just starting but this is where our amazing customer support team comes in. We will guide you all the way! Just let us know how we can help and we rush in to help.
I'm giving three stars because:
1. The product photos, titles and descriptions are very good, beats Oberlo by far with their scammy AliExpress and their awful titles misspelt descriptions and crappy photos.
2. Shipping time is fast. 1-3 days because - I'm in the UK - there are options to have items shipped from within the country.
I've held back the other two stars because:
1. While they charge a monthly fee depending on the number of items available for you - I chose 250 - there are also hidden charges that are not shown here, or anywhere on their pricing page. So you have to pay for the monthly fix fee, the hidden charges per order/item and the shipping cost because of they only ship free in the US which you either swallow or put it on your customer but then you make less chance for sales.
2. It seems like I have "dedicated" customer support with the name of Kim, but when I asked something the reply I received later by email was very robotic. So I think their customer support is an AI and not too good at that.
3. They don't have a whole lot of products. I had to change niche to make it work - since I'm fairly new with Shopify it wasn't a big deal but still - they don't have a big selection.
With that being said I will focus on the goodies for now and see if things get improved. Fingers crossed.
We're extremely sorry that you had to face such difficulties, problems in customer service are not something we are known for. As you can see from our other reviews, we pride ourselves on providing great customer service and we'd like to do the same for you. We may not be able to change the past but if you give us a chance and give us an opportunity to discuss the other issues with you. Can we set up a call with you? Or you can reach out to us via our 24x7 live chat or you can email us on support@spocket.co
Team Spocket!