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Shoper Friendly
Thank you for your positive feedback! We’re glad to hear you find our shop friendly. Creating a welcoming experience for our customers is important to us. We look forward to seeing you again soon! - Eleanor
I am cancelling this acct, within my trial period. Thought I was going to love this app but not so much. 1) there are no reviews of the products so that I can see what other store owners feel about the products 2) which also means that there are no product reviews for my customers to look at, which means it will be hard to make sales. 3)was suppose to have a zoom meeting with someone named Mark. He never signed into zoom meeting. Doesn't look good for ongoing support.
Thank you for your feedback! We are very sorry to hear about your experience. Our sincerest apologies if we were not able to meet your expectations at this time. However, allow us to help you with your concern. One of our account managers will reach out to you directly to help with any issues that you may have otherwise, please chat with us or send us an email at support@spocket.co so we can look into this matter right away. Thank you for your understanding and patience! - Abby
I have beeing using Spocket for only one week and therefore cannot give an exhaustive opinion but their support service is great. Thanks to Erwin for his quick and efficient support.
Hi there!
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our Customer Support team, especially Erwin will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
Worked with Prinz in the support team, and it was a marvellous experience. He answered all my questions in detail without getting tired of me. Loved it.
The whole experience was smooth and the support team others such as Leah, are all so nice.
The app works as advertised and happy so far.
Great work guys. THank you.
Hello Maxes! Thanks for your feedback! We are glad you love the experience and Prinz and Leah were able to help you with your concern upon reaching out to us. It is great everything on your end is going smoothly. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
i love drop shipping
That's fantastic! Dropshipping can be a game-changer for entrepreneurs, and we're happy to be a part of your journey. - Erwin
Easy to use
Thank you for your feedback! We're glad to hear you find our service easy to use. We strive to create a user-friendly experience for everyone. If you have any questions or suggestions, feel free to reach out anytime! - Eleanor
I can no longer work with this company. I had, for the third time in a row, an order come in for a product that doesn't exist but yet still showed in stock on my website. I paid for a whole year as an annual, I'm hoping I can get something back.
Thank you for your feedback! We are very sorry to hear about your experience. Our sincerest apologies if we were not able to meet your expectations at this time. However, allow us to help you with your concern. One of our account managers will reach out to you directly to help with any issues that you may have otherwise, please chat with us or send us an email at support@spocket.co so we can look into this matter right away. Thank you for your understanding and patience! - Abby
Great treatment and fast and effective technical support
We value your feedback and use it to continuously improve our services. Your input helps us identify areas where we can improve and make data-driven decisions to enhance your experience. - Erwin
Spocket is easy to use and affordable. It has helped me build and define my brand
Hi there!
Thank you for taking a moment to share your experience at Spocket. We’re proud to deliver great value to our dropshippers and rest assured that we will assist you every step of the way. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
i just start using spocket and i love it. thank you for this app
We're excited to see the amazing things you'll accomplish with Spocket. Our community is full of successful entrepreneurs who have seen significant growth and success using our platform. - Erwin