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I love how this app has so much inventory. And a very diverse array of products. There is literally something for everyone and every niche.
Thanks for leaving us such a wonderful review. It gives us much pleasure to know that you love the app. Your kind words encourage us to continue doing our best. Thanks again, and have a wonderful day. - Erwin
I like the ease of use, pricing is fair but we will see how it works in the long run. Be aware however its tedious to get things going on the app with your Shopify store cause they force you to write a review before you can get heavenly involved with the site. So this is my review just to work on the site.
Thank you for your feedback! We do appreciate you letting us know about your experience so we can improve the way things work. You can be sure that we will take the appropriate actions. Please feel free to reach out to us at support@spocket.co in case there is anything we can help with. Thank you!
Lorena was very helpful and professional. She helped me when I was in need. Thanks!! I highly recommend Sprocket.
Thank you so much! It fills us with pride to know that our service is valued by our dropshippers. We strive to be the best we can be every day. We’ll make sure that Lorena receives your feedback. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
Been using this app for about a year - it's great for getting up and going. Customer support is the best part. They are fast, responsive and very helpful. Thank you Melvin & team for your assistance.
Congratulations on your launch! You can certainly look forward to more improvements within our service and a continued excellent customer support. Thank you for choosing Spocket! -John
easy to use and unique products compared to other drop shippers. I like how many option plans they have
Thanks so much for this! We have different options for subscription plans so you can choose one that suits your level of experience or your goals for your dropshipping business.
It would be ideal of the descriptions were written better and more descriptively. Some products ship time is far too long.
Thanks so much for your honest feedback! These are points to consider for the team and we'll surely try to improve on them.
App is great for finding good suppliers. A little slow to load, have to shut app and reload fairly often. Otherwise works well.
Hi there! Thanks for your kind words. We are glad you like our suppliers. Rest assured that our developer team is doing the updates and maintenance to improve our platform and hopes everything will run smoother soon. Feel free to reach out to us if you need help! - Erwin
It is easy to operate and very user friendly, however I wish there were more toy and clothing selections .
We’re so grateful that you took the time to share your feedback with us! We'll keep on adding more products for you to choose from. In the meantime, we'll have this coordinated with our supplier operations team so they will be aware. Reach out to us at support@spocket.co and we'll help you further with our extensive list of clothing and toy products! - Irene
Hi, I had a question about a purchase made from my store and Prinz was super helpful and explained everything I needed to know.
Thanks for your feedback! We’re truly grateful for your comments about Prinz and will make sure we share your compliments with him! We hope we’ll have the opportunity to assist you again. - Erwin
Spocket Customer service have been very helpful with me and some problems I faced with this application
Thank you for letting us know! We're very sorry to hear about your experience! Please know that we do not tolerate providing unacceptable service. You can be sure that we'll take the appropriate actions necessary to make your experience better all the time. We will also have one of our account managers reach out to you directly to make sure all of your order concerns are taken care of. Your kind understanding and extended patience is very much appreciated! Thank you!