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Earl,Leah, and Prinz are awesome!!! Leah always follows up to keep me up to date about my orders.
Earl made my day with an issue of an order not syncing properly. He took immediate action and contacted the vendor for a solution!
Thanks, Earl, Prinz & Leah- you are the best!
Awesome! Thanks for your feedback and we're glad your inquiry was resolved professionally. Earl will be delighted to read your comment. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
Good app. No control or communication with suppliers so thats not helpful, not great at transparency of price changes and large scale business is difficult to manage on this. Good for small time businesses.
Thank you for letting us know! Your feedback helps us to know what we can improve on and you can be sure that we will! At the moment, we are actually working on a similar feature that we can apply in our future updates. For now, our 24/7 customer support team is here and happy to help communicate all your needs with any of our suppliers. Please rest assured that we will work hard to improve on this aspect. Thank you!
hy
Hi Rehana store!
Thank you for taking the time to share your feedback with Spocket. We value your input and encourage you to let us know more details about your experience with us. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
i use the app to help me provide more products to my customer. everything is always good and on time and good updates i love them so much. im so happy i added this app to my shopfiy store
works great!
wish didn't have to pay.
Spocket is great. The customer service agents are always responsive and very helpful at any time. Working with Russel has been a pleasure, she is very caring and devoted in proving great assistance. Thank you Russel!
Thank you for the wonderful review and for taking the time to share your feedback with Russel, we'll relay your kind words to her. We hope to assist you again soon! - Irene
I have had a great experience using Spocket Dropshipping, the app is easy to use and the customer service is always there to help!
Thank you so much for your amazing feedback! Our entire Customer Success team at Spocket is very much happy to help and provide all the assistance you need, and it looks like we've achieved it. Feel free to reach out to us for further assistance. -Mhike
Helpful staff - there's always someone to solve a problem. Really love the fact that we can now talk directly to suppliers - sometimes customers requested to return an item or a refund - getting an answer from suppliers could take up to days because of the indirect communication lines. That problem is also now solved. Best dropshipping app + high quality suppliers and products. 100% recommend.
Your recommendation and feedback is greatly appreciated! You can expect the same level of excellent support from us at all times because your success is also ours! Thank you for choosing Spocket! -John
Great products and customer service is fast and gives you the right answers to your questions. Leah was great, explained the answer I needed in detail. App is very user-friendly!
Thanks for the feedback! It is awesome that Leah was able to assist you quickly and efficiently. We look forward to assisting you again soon. Have a lovely day! - Erwin
Good place to start................................................................................!
Spocket is the perfect app for beginners because it is very easy to use and understand! We're glad to have you with us. Thank you for using Spocket!