Spocket ‑ US & EU Dropshipping

This is a scam!
Why NOT to use this:
1) They push you to sign up for their trial. Even when you cancel right away, they continue to charge you. I've tried to cancel three times and have been charged $300 U.S since. They refuse to refund me.
2) Their prices are way too high on the products. It's impossible to make any money with them.
3) Their positive reviews are one of two: Fake (You can tell from the "names" of the stores) or They are from people that got paid in credits from Spocket as soon as they downloaded the app.
The only way this app makes their money is from getting users to upgrade, and then their app not working properly when you try to cancel. Just read the other 1 star reviews before you sign up.

I will spend some time to talk about how bad this app is.
First of all, there is no such thing as free plan stop scaming people. You cant do nothing at all for free, even paid membership have only 25 products limit and are misleading because says 25unique products, people keeps thinking how about non unique products then. App is a damn slow, i dont have nothing even to compare with. Millions of popups and anoying buy membership advertisments. When you search products there are many irrelevant products thats have badge "premium". Support is always away. I can write more but i will stop wasting my time now. So F this crap app. Its pitty i cant give lower rate. Sinceraly,
Notyourbussiness.

Be careful!!!!!! I ordered sample products from the list of USA suppliers on May 10. It took almost a month for the samples to arrive. I called customer service requesting an update on the status of my order. Customer service did not reply right away with the status. When they responded they told me my package was coming from China. Mind you All of the suppliers I ordered from were to be USA base because I did not want the shipping time for my customers to be long. When the order arrived on June 6 it was not what I order and did not look like the picture. I wish I could upload the pictures of what was sent to me. The merchandise was poorly made and looks like something you would give a child to play dress up. So I say again BE CAREFUL!!! and make sure you order samples before selling to your customers.

I would give this app N0 stars if possible. I'm just starting a new online shop and because of this company's major lack of communication and priorities, my store's reputation is being jeapordized. It's been almost 1 week since I've tried to have an order fulfilled and after simply rquesting a tracking number or just a simple response at all, I've only received a couple worthless responses... NO TRACKING # or even a status update on the order. Trying to communicate with this company is nearly impossible because it's so rare to even get a single reply even though they say "usually replies within 2 hours" LOL! Yeah, right... more like you'll be lucky if they even reply at all and if they do, it's 2 days later. One of the employees told me that they are fulfilling hundreds of orders and that's why it's taking long. That's such a sorry, unprofessional excuse and that alone lets me know that my business means absolutely NOTHING and therefore not a priority. I've tried contacting the developer of Spocket, no reply.... SCAM, SCAM, SCAM. DO NOT WASTE YOUR TIME WITH THIS APP!

Terrible app. Signed up for the “AI created store”, it’s supposed to be completed in an hour, it was not. Then they said even though it’s advertised that it’ll be done in under 60 min, that it can take up to 48 hours (so they just lie), it took about 4 days for mg store to be finished (so they’re really not using AI, they’re creating the stores manually and just saying it’s AI created). Once my store was delivered to me, the registered country wrong (which you can’t change), so I couldn’t even use the store. I told them to cancel my order and refund my money and now they won’t respond to any emails. Stay far away, scamming, dishonest company.

DO NOT use this app!!! They purposely make the trial terms vague. Fail to send the cancellation email then charge you for their most expensive plan. Absolutely fraudulent company with a business plan tailored to scam people.

Update 2: I am lowering to 1 star after sale experience
Update 1: I am updating my review lower for these reasons

A sale of a product that was listed as shipping from Canada was actually shipped from China and never reached the customer. The first issue is that if the source was correctly specified, we could have kept the customer informed of the timelines. Second issue is that there was a chargeback because the customer did not receive the product, which happens once in a while for China shipments. Spocket team was not able to do anything or refund the product cost. So we lost both ways, one to the customer for non receipt chargeback, and also the payment to Spocket. Since they have no ownership, and we cant talk to the product seller directly to resolve issues, it takes forever and this app is a waste of time and money. Just use Oberlo or other China product interfaces.

1. Depth of product offerings are low for my industry. However it may be good for other shops so no harm in trying out
2. The margins appear good, but if you do a deep search you will find that many products are available at lower retail than suggested. It may be good to start with, but eventually you will be tempted to move out of the app and build your own relationships with wholesale companies just to be competitive in the market, let alone save the monthly cost - always look at annual outflow of an app cost even if it looks fine on monthly basis.
3. Proves review counts and ratings do not paint the true picture. In this case you get a free month if you give a 5 star rating, so most people who install will give a 5 star rating in the first few days itself to get the free month, which leads to a ton of reviews done by people who have not experimented with the app, products and prices.
4. Having said that the app itself works fine, if they can sign up more wholesalers, avoid double dipping and reduce their margin on the products and rely on the monthly fee they may become competitive

I will be removing this app.
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Just installed. First look seems fine. Tried importing 1 product and it went though easily. Let me test how it works and depth of product offerings before leaving a better review.

Spocket is a scam. Horrible experiences from the beginning:
- It shows that you have to pay an extra fee to talk with vendors. When you pay it, it appears that the chat functionality doesn't actually even work and there is no way to contact suppliers directly. You have to contact suppliers via Spocket chat and it takes more than 4 days to get back to you with an answer if they even get back! And your customers are waiting.
- They preview vendors with 5* feedback and 1-2 shipping days. The reality is that the vendors there do not fulfill even an order for a product that shows 1000pcs in stock and the reason is "out of stock"?! And products also go randomly out of stock all the time or just disappear. Please save your time and avoid this platform.

This Company LIES

I was going to use this until I read one of the "success stories" on their blog and realized it was actually a FAKE story. When the supposed owner of the store in the case study replied to my comments, she dismissed my inquiries admitting that she didn't write the article, although the entire thing is written in 1st person as if she DID write it...which in itself is very misleading.

She also couldn't even provide me with a business email from her store, to verify the story is true...and instead told me to DM an IG account that looked obviously fake (made just 2 weeks ago with only random indian guys as followers).

For all I know this app may work, but I'd rather not work with a company that lies and makes up success stories to get people on their platform.

This application is a junk, they don't fulfill, take your money and your orders are pending for months, customer service will not answer and your money and time is lost. I wanted to test to start selling products and ship from USA, I placed 10 orders to test, 4 orders were cancelled and 2 orders still not shipping after 2 months and 1 order not even refunded to my card. I let them this money and run away because I lost my time and energy. Just stop this guys and give people their money back. And for people that want to use this please don't try not recommended at all.