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I got an order for the first time tonight for a couple spocket products and needed to speak with support for an issue. I spoke with Russell and he was AMAZING! Got me on the right track and was very informative!
Experiences like yours are far too common. I’m so glad we were able to help you feel satisfied with our service. I’m also happy that we were able to help you resolve your inquiries. I’ll be sure to relay your message to Russel. - Erwin
This is a great app. I look forward to using this app for other websites as well. This site was easy to use.
Perfect! We are so glad you find the app easy to use. We’re proud to deliver great value to our dropshippers. Reach out to us at support@spocket.co anytime you need help! - Erwin
I love working with Spocket :) Their team is so great at communicating via instant messaging when answer questions and resolving rare issues. I am so happy I joined their mission. Spocket offers wonderful unique products and truly let's their users find their passion. I would highly recommend Spocket to anyone interested in the DS world.
Hi Shop Tech Things! Thank you for choosing Spocket. Our entire Customer Support team at Spocket is very happy to help and provide all the assistance you need and it looks like we've achieved it. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
Great service.great product to import .Easy platform nothing complicated .import from all over the world
It's lovely to hear that you liked Spocket! We are committed to making our app the best for you! Feel free to reach out to us if you need assistance. Have a lovely day! - Erwin
I used the chat to discuss plans and cost. Abby was very patient and understanding with my confusion of the Empire price. Thank you Abby!
Thanks for leaving us such a wonderful review. This kind of feedback is valued by every team member here and it gives us the motivation to continue developing our service. If you have any questions or concerns feel free to contact us. - Erwin
So far so good................................................
Spocket made life easy with a one-stop-shop experience. I was able to find local suppliers that provide quailty products.
The goal is to make life easier for our dropshippers. We're glad to know that you found the suppliers you needed on our catalog. We hope the products they offer suit your preferences. All the best!
This app is great for dropshipping. The customer support is excellent and the app is very easy to use. I like how they have default settings for pricing- set your markup multiplier and go. the only con is the suppliers sometimes come and go with products so you have to do research on them and make sure they will not run out of product.
Thanks for the valuable feedback! We're happy you are enjoying our service. We're sorry if you experienced some out of stock products but that is actually a good sign because that would indicate that you found a supplier/product that sells really fast. Don't worry because we will always be here to assist you in coordinating with our suppliers and in making sure that they stay on top of restocking their products. We thank you for being with us and trusting our service! -John
I decided to build my store using Spocket as they align well with my own goals of offering quality products and a high standard of service. Their support is excellent and available at all hours with quick responses. Very happy about my decision to leverage Spocket as a partner in my store.
We're very happy to work with you as well! We're glad to know that you are having a great experience using Spocket. This inspires us to keep improving further to provide you with the best service possible. Thank you for using Spocket!
Good Staring merchant. .They have a 14 day Trial that helps making the choice of starting with them. Good quality products and most of them USA Products
Smart Solutions - Welcome to Spocket!
At Spocket, we want our users to find a plan that best fits their needs! This is exactly why we offer a free trial.
We are thrilled you’re enjoying your experience with Spocket. We aim to find the highest-quality, best-selling products in the USA and we can’t wait to watch you grow your online business with Spocket!
We are always here to help, so whenever you have questions, please reach out!
Thanks!
Team Spocket