Spocket ‑ US & EU Dropshipping , 5.214 Rezensionen

I love Eleanor from customer support. While all of the support members have been great, she has been above and beyond. I had a very complicated situation, and she managed to stay with me through it -and ultimately, help me resolve it. She was polite, professional, and expert in figuring out the issue. It is customer support like Eleanor that makes me keep confidence about using Spocket. That said, I wish you would allow for multiple stores per one account, even if you charge a fee for this...it is very complicated to have multiple accounts so I can sell to both amazon and shopify, for instance. thanks!

Easy to navigate

Erwin was great! He was extremely patient and helpful all around. I wish he is the one that always helps me. Thank you so much!

Prinz was professional and immediately helped me with my inquiry. He didn't make me wait long at all and answered my questions clearly. He gets a definite 5-star rating.

One improvement for Spocket to consider would be regarding pricing settings for products. It would be very handy to be able to set supplier-specific rules instead of only global rules for all products. Also once you have set a price, you cannot update it in Spocket and have to individually update each price in Shopify manually. Hopefully, these changes can be implemented in the near future.

Another annoying feature is that not all suppliers update the shipping information
(long after the processing time has passed) and you have to chase them to find out if they shipped an item or not. It would be wonderful if Spocket ensured that suppliers met these basic conditions to save all of us time :)

Easy to use

price's are a little high but good app

Still learning this but this is very helpful!

Very good

Ease of use, available site creation, good prices, the only issue I have faced is the in app Aliexpress function that is not importing goods to my site but I believe it will be fixed. All in all a good experience

When I started with Spocket everything was simple and easy to understand. I use the app in finding the most in demand products and it did not disappoint me. During my journey, I had sync issues caused by my other third-party app which did not make my shipping process easy for me. Their customer service is on point and never failed me.

Spencer helped me understand about the shipping process and it made operating my business easier now. Overall, this was a very good decision for me to stay with Spocket.