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Do not install this app. Even when you sign up for the free version, they will start charging you for a paid version and WILL NOT STOP!! I have been trying for a month to get them to acknowledge that I do not owe them and they keep harassing me.
Do yourself a favor and use a different app.
After the response from the company, I have to add this to my review.
Over the last 2 days I have been called over 10 times by this company. Several of those calls were made before 7:00 in the morning. None of these times did the company leave a message. This type of harassment is exactly why I left the original review. The company can say whatever it wants to about its customer service, but I have experienced the "service" first hand.
My original review stands. Do NOT install this app. If you do, you will regret it.
We're very sorry to hear about your experience but thank you for sharing it! This helps us know what we can improve on and you can rest assured that the appropriate actions will be taken to resolve these concerns. We are a resolution-driven company and we would love to sort this out for you. One of our account managers will reach out to you directly to help with any issues that you may have otherwise, please chat with us or send us an email at support@spocket.co so we can look into this matter right away. - Abby
This dropshipping platform has been a game-changer for my business. One of the standout features is its ability to filter products from U.S. and EU suppliers, which has significantly reduced shipping times and ultimately improved customer satisfaction. This has been crucial in ensuring timely deliveries and keeping my customers happy.
Hi there!
We're thrilled to hear Spocket has been a game-changer for your dropshipping business! Fast shipping and quality products from EU & USA suppliers are key priorities for us. It's great to know our platform's ease of navigation and wide product range have been beneficial. We're proud of our top-notch customer support and are here to assist you every step of the way.
Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
High-Quality Products
Fast Shipping
Branded Invoicing
Automated Order Processing
Thank you so much for taking the time to share your thoughts on your experience with Spocket! We're thrilled to hear that you've been impressed with the high-quality products, fast shipping, branded invoicing, and automated order processing. These are all features that we're proud of and work hard to maintain, so it's wonderful to know that they're making a positive impact on your business. Thank you for being a valued customer and for helping to make Spocket the best it can be! - Erwin
I don't have a great experience with this application
I’m sorry to hear that you haven’t had a great experience with the application. Your feedback is important to us, and we’d like to understand more about the issues you’ve faced so we can work on improvements. If you have any other questions/concerns you can reach out to us 24/7 through our chat channel or send us an email at support@spocket.co again we thank you for giving Spocket a chance and we hope to see you again in the future. - Eleanor
I like everything about sprocket easy to use and very helpful
We're thrilled to hear that you're enjoying using our platform and finding it easy to use! We designed Spocket with the goal of making it simple for our sellers to manage their online shops and grow their businesses. - Erwin
I love it is so easy to use.
Everything is great.
We're glad to hear that our platform is easy to use. We believe that simplicity is key to helping you succeed, and we're constantly working to refine our features and make them more intuitive. - Erwin
Great service for shops
Thank you for your kind words! We’re glad to hear that you find our service great for shops. Your satisfaction is important to us, and we’re here to support you with any further needs or questions. If there’s anything else we can assist with, just let us know! - Eleanor
very poor quality of the products, as well as not that many items. I dont recommend this app. i will stick with them because I ve paid for the whole year! Before I've subsctibed with them I had a chat with their team and they ensure me that they have a good brands, turn out that is all cheap and crappy :(
We're committed to providing high-quality products and excellent customer service. We understand that this has not been the case for you, and we're truly sorry for that. We're going to make sure to review our processes and improve our communication with our customers. - Erwin
Great experience no issues to use and ever future are useful
We're always looking for ways to improve and enhance our services, so your feedback is invaluable to us. We'll take your comments into consideration as we continue to develop new features and products. - Erwin
The best thing I experienced with this spocket is easy to understand and use. I just learned and looked at the best app for dropshipping, and this is one of the recommendation apps I call tell people. Thank you
Thank you so much for your kind words! We’re thrilled to hear that you find Spocket easy to understand and use. It’s great to know that you’re recommending us to others in the dropshipping community. If you ever have any questions or need further assistance, don’t hesitate to reach out. Thanks again for your support! - Eleanor